As I recall, I had to pay shipping to send a Sturmey-Archer-equipped wheel to Napa for servicing. Fortunately, the repair involved replacing parts inside the hub—the wheel didn’t need to be rebuilt.
--Eric Norris campyonly...@me.com www.campyonly.com campyonlyguy.blogspot.com > On Jan 25, 2016, at 4:34 PM, Joe Bernard <joerem...@gmail.com> wrote: > > If they're going to do a warranty repair, that's a tacit admission of a > defect. Is it common for a company to pay shipping both ways in this > situation? > > -- > You received this message because you are subscribed to the Google Groups > "RBW Owners Bunch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to rbw-owners-bunch+unsubscr...@googlegroups.com. > To post to this group, send email to rbw-owners-bunch@googlegroups.com. > Visit this group at https://groups.google.com/group/rbw-owners-bunch. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
