Phil White is a good guy! On Tue, Jul 14, 2015 at 12:51 PM, Mark Reimer <[email protected]> wrote:
> > <https://lh3.googleusercontent.com/-8_ALLLfonWg/VaVn5BIoJRI/AAAAAAAALUY/0d46AIGostw/s1600/_DSC4404.jpg> > For the past two weeks, my wife and I have been on a motorcycle trip out > west, hiking and camping in the Canadian Rockies. Many times as my feet > started to hurt or I was trudging down an endless downhill, I was wishing > for my bike. But my Atlantis was back home in a state of disrepair - the > rear phil hub had been constantly skipping pawls for the past six months > despite several complete rebuilds by my LBS with the guidance of Phil Wood > techs. On top of that, my nearly-new White Industries road crank arms were > mysteriously coming loose on a regular basis, as if they had been > improperly installed (though I have several pairs of these crank arms and > have used square taper forever, never had any problems before, installed > according to supplied instructions). > > When I got home I was so happy to see Phil Wood had sent me a brand new > hub, despite it being off warranty and despite the fact that my hub passed > every test they threw at it. It 'should' be perfectly fine they said, but I > was sent a shiny new hub anyway. Incredible! > > Then I checked my email and saw that White Industries has also mailed me a > replacement pair of cranks, which should be arriving any day now. What a > day! > > To celebrate I popped on a spare rear wheel and rode out to my favourite > spot to watch a huge prairie thunderstorm rolling in. It felt great to be > back on the bike and I'm excited to rebuild the rear wheel with the new > hub. Very happy with the service I received from both companies. > > > -- > You received this message because you are subscribed to the Google Groups > "RBW Owners Bunch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/rbw-owners-bunch. > For more options, visit https://groups.google.com/d/optout. > -- Cheers, David Member, Supreme Council of Cyberspace "it isn't a contest. Just enjoy the ride." - Seth Vidal -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
