Hey Brad, wish you worked at my LBS! ;)
On 22 Jan, 18:29, jinxed <hbcl...@yahoo.com> wrote:
> John,
>
> I wouldn't sweat it. The information you received is an unfortunate
> side of the bike industry. Many of the bike shops (employees) out
> there seem to operate on the belief that if it's not in the Quality
> Bicycle Products catalog it doesn't exist. And when QBP decides not to
> carry something, their online ordering windows show the item as
> discontinued.
>
> I've been working in shops on and off for the better part of 15 years
> and it never seems to change. Many times employees are only shown one
> option for ordering and therefore never venture outside of that, or
> just don't even know they can. Sometimes the shop owner won't allow
> ordering outside of places like Quality and J&B because they have
> established credit lines and or terms. Problem is SO many times the
> items wanted are out of stock, back-ordered, or discontinued. So
> instead of picking up the phone and calling Velocity, or finding
> another distributer, you get the "sorry dude, discontinued". Our shop
> is extremely married to the Quality/JB ordering and only like to place
> orders when there is enough to qualify for shipping discounts. So
> regardless if I need a part today, I might have to wait 2 weeks.
> Consequently I do a lot of shopping outside our store.
>
> It is a real let down to see some of the attitude that exists in some
> shops. I grind my teeth when I see one of our employees blow off
> something and not dig deeper. I will do my best to scour all of our
> sources and figure out a way to make it work for the customer and the
> shop. Yea, sometimes to place a special order for one item will come
> with a surcharge, but as long as the customer is aware and agrees,
> then make it happen! One of the things I love about bicycles is the
> innovation of it all. Even if I am not into their aspect of cycling
> (ie recumbents), I am still eager to figure out a way to do, get,
> build, modify whatever they want. It's a bike!!
>
> I have a rule of thumb to gauge a shop by. Will they mix Campy and
> Shimano if asked? Or do they believe that will cause the fabric of
> time and space to fold in on itself? If the latter, I don't expect too
> much.
>
> Anyway, that was a long winded reply. I had my dander up about this
> exact same thing with our shop not looking past their noses when a
> customer asked about 650b tires. "Sorry dude" ugh....
>
> Brad
>
> On Jan 22, 9:40 am, John McMurry <johnmcmu...@gmail.com> wrote:
>
>
>
> > On Jan 22, 10:23 am, Jim Thill - Hiawatha Cyclery
>
> > <thill....@gmail.com> wrote:
> > > This was what Velocity told me:
> > > "That is not true at all. QBP is not carrying the 650 synergy anymore
> > > but
> > > there is no way we are gonna stop making them."
>
> > Yes. Again, to all of you who I freaked out with this false alarm, my
> > sincere apologies.
>
> > It's pretty clear that Velocity will continue to make 650b rims for
> > now.
>
> > It's also pretty clear that my sources of information need to be
> > improved.
>
> > John McMurry
> > Burlington, VT- Dölj citerad text -
>
> - Visa citerad text -
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