Salut Gildas -
On Thu, 02 Nov 2000, Gildas PERROT wrote:
> Hi Hugues,
>
> The password of the use doesn't change. However, I am not sure where the
> problem comes from : ppp client, NAS or Radius ?
> For Cisco, if the authentication is done by radius (and that's the case),
> the problem comes from ppp client or Radius.
>
> Any idea how I could find which is guilty ?
>
If you can send us a copy of the configuration file (with secrets!), trace 4
debugs of both a successful and an unsuccessful login, and a copy of the
database record for that customer (including password), we will be able to tell
you where the problem lies.
Please send this information directly to me.
thanks
Hugh
--
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