I was thinking RBLs

Could easily be barking up the wrong tree, but they wuld be in var/qmail/control/blacklists or /opt/spamdyke/etc/spamdyke.conf if using spamdyke

Rajesh M wrote:
syslog does not show errors

dns is fine. out going emails work correctly

which block list are you referring to ?

this error comes during  peak working hours only.

rajesh


----- Original Message -----
From: South Computers [mailto:[email protected]]
To: [email protected]
Sent: Mon, 12 Oct 2015 11:37:03 -0400
Subject: Re: [qmailtoaster] urgent help required : qq soft reject

Also check your dns settings, check syslog for problems. And maybe try
disabling a blocklist or 2, might have one down.

Tony White wrote:
Hi Rajesh,
   Check you ClamAV logs to see if this is causing the error.
Verify you have the latest version of ClamAV as 0.975-1.4.1
had a bug when scanning.


best wishes
    Tony White

On 13/10/2015 02:20, Rajesh M wrote:
hi

for the last 10 days we are facing random errors

qmail-smtpd: qq soft reject (mail server temporarily rejected message (#4.3.0))

there is no load on the server and httpd for webmail, dovecot work normally.

no errors in clamd, spamassassin log files

even if i disable clamd and spamassassin the error still comes up.

error occurs in both smtp port and submission port (does not have spamassassin 
scanning)

rebooting server resolves the issue for a 3-4 hours and then again the issue 
starts.

tried repairing the queue using queue_repair.py -- some files are fixed however 
issue is not solved.

/var/qmail/simscan folder contains around 50 files -- mostly all old dates.

memory limits are correctly set in smtp and submission run files

issue starts with a few rejects initially and then becomes continuous.

1) what could be the possible causes for this ?

2) can network connectivity issues cause this error ?

3) i am using seperate  tcp.smtp cdb files files for port 25 and port 587 namely

tcp.smtp.cdb and tcp.smtp.587.cdb

how can i disable simscan for submission port by changing tcp.smtp.587 file

my current tcp.smtp.587 is as follows

:allow,BADMIMETYPE="",BADLOADERTYPE="M",CHKUSER_START="ALWAYS",CHKUSER_RCPT_FORMAT="0",CHKUSER_RCPT_MX="0",CHKUSER_SENDER_FORMAT="0",
CHKUSER_SENDER_MX="0",CHKUSER_RCPTLIMIT="150",CHKUSER_WRONGRCPTLIMIT="20",QMAILQUEUE="/var/qmail/bin/simscan",SENDER_NOCHECK="1",SPFBEHAVIOR="2",NOP0FCHECK="1"


thank you,
rajesh




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