On Thu, Jul 05, 2001 at 11:05:40AM -0400, David Gartner allegedly wrote:
> Hey all,
>
> I have a slight problem. I got some calls that the mail server was taking 5
> hours to send email, so I checked out the mail server. I had 3 connections to
> some mail server (all the same) and all the other qmail-remotes were enclosed in
> brackets [qmail-remote]. Not knowing what this was, I did a 'killall
> -HUP qmail-remote'. The 'unclogged' the remote process and it started
> delivering the messages that were on hold. Can anyone tell me what might have
> cause this
Not now that you've destroyed the evidence.
When something unexpected happens to a system and you want to find out
what's going on, the best thing to do is as little as possible. Avoid
anything that might perturb the observations.
Killing a process loses all the state about the process, what files it
had open, what system call it might have been sitting on, where in the
code it was, what it was connected to, what mail it was handling, that
sort of thing.
Also, if you're referring to OS related information (ie ps output) it
helps to know the OS version, the h/w, that sort of thing.
Regards.
