[EMAIL PROTECTED] <[EMAIL PROTECTED]> writes on 6 September 2000 at 10:36:52 -0700
> On Wed, Sep 06, 2000 at 10:20:49AM -0500, David Dyer-Bennet wrote:
>
> > > This cannot be considered a good FAQ answer for beginners (and pointing that
> > > out in the FAQ itself would be nice). grep'ing for QUEUE_EXTRA in the
> > > sources only gives:
> >
> > Nothing about qmail is really suitable for beginners. Being sysadmin
> > on a unix box is not for beginners, let alone changing out important
> > pieces of system software. And it can't be made suitable for
> > beginners without also making it much less useful.
> >
> > Alternatively, somebody could write a book that explained everything
> > an average windows user needs to become a competent sysadmin. Problem
> > is, it would be a *big* book, and take quite a while to read
> > (understatement) and, even more, to understand.
>
> And who would read it? The same people who don't even read the FAQ?
I'm sure some people wouldn't anyway. However, some of the people
clearly *can't* read the FAQ; not because they're stupid, or because
they don't speak English, but simply because they don't have the
background that the FAQ assumes. They can read the words, but those
words don't communicate much to them. On the one hand, this doesn't
make them bad people. On the other hand, it does make it a lot of
work to help them sometimes.
> Although it's late in the day, I wonder whether we could write a charter
> for this list and add it to www.qmail.org and/or get Dan to change
> list.cr.yp.to to send out a link on subscription confirmation. At least
> then we could simply point people back to the charter.
>
> It might have, eg:
>
> 1. You must read the FAQ
> 2. You must be able to administer an MTA or have the wherewithall to
> learn how to administer an MTA
> 3. You must have read LWQ
> 4. You must have shown us the results of your search of the archives
> 5. If you are unable, unwilling or philosophically opposed to doing 1-4,
> the list is obliged to directed you to the commercial support offered
> via www.qmail.org
And who would read this charter? The same ones who don't read the
FAQ? :-)
Admittedly, it would give us a bigger stick to beat them with.
I must admit that I don't always search the archives. I read this
list consistently, and often go with my memory that the question
hasn't been answered recently. I guess it wouldn't hurt me seriously
to have to go do the search and cut and paste the results before
posting, though.
And I'm reasonably sure that you won't get Dan to change the list
charter for this.
--
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David Dyer-Bennet / Welcome to the future! / [EMAIL PROTECTED]
