Dear Jane,
how did you proceed with the installation ? It sounds as if you have
installed QGIS with the Standalone installer. Apparently you have been
installing on a Windows System. 

That the Short cut icons have vanished, wouldn't be a problem. 

Don't you have a bin folder in your installation path of QGIS like e.g.
'C:\Program Files\QGIS\bin' ? There should be a qgis-bin.exe like:
qgis-bin.exe, qgis-bin-g7.exe, qgis-ltr-bin.exe  or so. If you double click
on such an exe, a QGIS version should start.

Sorry, If I can't compare the path for the qgis-bin.exe directly with one of
my installations, because I install normally with OSGeo4W and then the
default path is different. 

Regards, Christine


Adim Ijeaku wrote
> I tried to upgrade my QGIS to the latest version (QGIS 3.14), after
> installation, I couldn't locate it on my laptop anymore. However, I can
> see
> it in the uninstall section of my laptop. I have tried uninstalling it and
> re-installing it back, yet, I am still faced with the same problem.
> 
> Following the file path I stored it during the installation, I found the
> QGIS 3.14 folder on my 'Program Files', but didn't find a shortcut icon. I
> saw and run the 'qgiscrashhandler.exe', but a System error pop-up tells me
> that 'Qt5Widgets.dll, Qt5Gui.dll, Qt5Core.dll were not found. Reinstalling
> the program may fix this problem.' I have reinstalled and redownloaded
> QGIS
> software countless times, yet the issue subsists. 





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