Thank you, Eryk Sun. On Mar 26, 2017 12:40 PM, "eryk sun" <eryk...@gmail.com> wrote:
> On Sun, Mar 26, 2017 at 4:01 AM, arjun.janah <arjun.ja...@gmail.com> > wrote: > > > > I ran the file and it appeared to install properly. But when I tried to > run Python from > > the Windows All Programs menu tab, I got the following message, in a > small > > window by the window with a black screen: > > ------------------------------------------ > > python.exe - System Error > > The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is > missing from > > your computer. Try reinstalling the program to fix this problem. > > > > I tried the following: > > > > (a) restarting Windows and trying again: same result; > > > > (a) running the installer file again and selecting repair: > > this stalled for a long time so I had to abort it; > > > > (b) restarting my computer, running the installer file again and > selecting uninstall: > > this uninstalled Python, so it said; > > > > (c) running the installer file again and choosing install: this > installed Python afresh. > > But then I had the same problem as at the start when I tried to run > Python. > > Python's installer should try to install the Universal C runtime > update, but this seems to fail frequently. If you want to help improve > the installer, zip up Python's installation logs that are in your > %Temp% directory to a single zip file; open an issue on > bugs.python.org; and attach the zip file to the issue. > > You probably didn't get the CRT update from Windows Update because you > don't have the option enabled to install recommended updates. Anyway, > you can manually download and install Windows6.1-KB3118401-x64.msu > (the 64-bit version for NT 6.1, i.e. Windows 7) from the following > site: > > https://www.microsoft.com/en-us/download/details.aspx?id=50410 > -- https://mail.python.org/mailman/listinfo/python-list
