On Mon, Aug 29, 2011 at 3:39 PM, Stephen Hansen <me+list/pyt...@ixokai.io> wrote: > Just don't get too tied to a certain host until you feel them out. > Sending them emails with detailed questions before you sign up is a good > thing, for example. >
That helps a lot, but the problems I had with my most recent pay-for web host were less obvious: * Outages that were scheduled, but not notified in a way that I had noticed (it was on their web site, but they didn't mail my registered other email address) * Fine print on their uptime policy that explicitly excluded scheduled outages, and considerably lengthier and more numerous scheduled outages than I would have normally considered reasonable * DNS record changes required a support ticket (this was shared web hosting, so I didn't have control over the BIND files - that's what they said, anyway) * Some sort of weird lack of internal communication that meant that they didn't ever close our account. I still, to this day, am getting emails from their server saying "Hey, you have some package-installed software that's out of date, you should log in and update it". I cannot log in as our account has been suspended for non-payment. I cannot close the account as it is suspended. They somehow didn't get the message four months before the suspension, following their policy strictly, requesting closure. So... yeah. Hopefully, this is a rare situation, but that's why I would look for a personal reference. ChrisA -- http://mail.python.org/mailman/listinfo/python-list
