Hi, On 2/11/08, erikcw <[EMAIL PROTECTED]> wrote: > In essence what I'm doing is trying to manage tickets for a helpdesk. > I want the ticket identifier to be short enough to fit in the subject > line along with the normal subject chosen by the user. So > cryptographic security isn't really important. I can't use the from: > field because a single user could have multiple tickets.
I've always wondered why such systems don't use the Message-ID or Reference headers - I know they aren't preserved by all mailers but I think that having this info in the subject line is a) visually disturbing (subjective) b) I guess that the risk of a user modifying the subject line is the same than finding a programm that doesn't to some extent honor the headers i mentioned... <flame> c) Personally whenever I find a mail that says please keep this in the subject I delete that number on purpose... </flame> martin -- http://noneisyours.marcher.name https://twitter.com/MartinMarcher http://www.xing.com/profile/Martin_Marcher http://www.linkedin.com/in/martinmarcher You are not free to read this message, by doing so, you have violated my licence and are required to urinate publicly. Thank you. -- http://mail.python.org/mailman/listinfo/python-list
