This is the diagnostics log. Please keep reading at the end of the log:

------------------------------------------------------------------------------------------------

PyMOL(TM) 2.3.4 - Incentive Product
 Copyright (C) Schrodinger, LLC

 This Executable Build integrates and extends Open-Source PyMOL.
 Detected 40 CPU cores.  Enabled multithreaded rendering.
PyMOL>diagnostics
PyMOL 2.3.4
build date: Wed Nov  6 20:04:05 2019 -0100
git sha: b5302154d05cd6c9f0ed78394d1ca2dcf91ebf8f
conda build: py37h75f9260_0 file:///tmp/miniconda/conda-bld/linux-64

License Information:
No License File - For Evaluation Only (0 days remaining)
License Files:
(no license file found)

Operating System:
Linux-4.4.0-178-generic-x86_64-with-debian-stretch-sid
#208-Ubuntu SMP Sun Apr 5 23:45:10 UTC 2020

OpenGL Driver:
(none)
(none)
(none)
PyQt5 5.6 (Qt 5.6.2)

Python:
3.7.5 (default, Oct 25 2019, 15:51:11)
[GCC 7.3.0]
prefix=/home/my_user/pymol
executable=/home/my_user/pymol/bin/python
filesystemencoding=utf-8

Startup Scripts:
(no pymolrc file found)

Qt, Python and PyMOL Environment Variables:
LANG=es_ES.UTF-8
PYMOL_DATA=/home/my_user/pymol/share/pymol/data
PYMOL_LICENSE_FILE=
PYMOL_PATH=/home/my_user/pymol/share/pymol
PYTHONEXECUTABLE=/home/my_user/pymol/bin/python
PYTHONPATH=/home/my_user/envs/dqn_docking/RDKit:/home/my_user/envs/dqn_docking/lib:/home/my_user/envs/dqn_docking/local/lib:/home/my_user/envs/dqn_docking/bin/python:/home/my_user/miniconda3/bin/python
PYTHONSTARTUP=/home/my_user/.startup.py
QT_API=PyQt5
QT_QPA_PLATFORMTHEME=appmenu-qt5
QT_XKB_CONFIG_ROOT=/home/my_user/pymol/lib

PATH:
/home/my_user/pymol/bin:/home/my_user/envs/dqn_pymol/bin:/usr/local/MGLTools
-1.5.6/bin:/home/my_user/miniconda3/bin:/home/my_user/projects/baselines/bas
elines/deepq/mgltools/bin:/home/my_user/bin:/home/my_user/.local/bin:/usr/lo
cal/MGLTools-1.5.6/bin:/home/my_user/miniconda3/bin/conda:/home/my_user/proj
ects/baselines/baselines/deepq/mgltools/bin:/usr/local/sbin:/usr/local/bin:/us
r/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/usr/lib/jvm/jdk-11.0.5
/bin:/snap/bin:/usr/local/cuda/bin:/usr/local/cuda/bin

Diagnostics collected on Fri Jun 19 18:33:16 2020 -0100

------------------------------------------------------------------------------------------------

So, no license file was found. My PyMol is installed in $HOME/pymol/. So, I
moved the license file to $HOME/pymol/share/pymol/license.lic . Then I ran
the diagnostics again:

------------------------------------------------------------------------------------------------

PyMOL(TM) 2.3.4 - Incentive Product
 Copyright (C) Schrodinger, LLC

 This Executable Build integrates and extends Open-Source PyMOL.
 Detected 40 CPU cores.  Enabled multithreaded rendering.
PyMOL>diagnostics
PyMOL 2.3.4
build date: Wed Nov  6 20:04:05 2019 -0100
git sha: b5302154d05cd6c9f0ed78394d1ca2dcf91ebf8f
conda build: py37h75f9260_0 file:///tmp/miniconda/conda-bld/linux-64

License Information:
PyMOL for educational use only
Expiry date: 01-jan-2021
License Files:
/home/my_user/pymol/share/pymol/license.lic

Operating System:
Linux-4.4.0-178-generic-x86_64-with-debian-stretch-sid
#208-Ubuntu SMP Sun Apr 5 23:45:10 UTC 2020

OpenGL Driver:(none)(none)(none)
PyQt5 5.6 (Qt 5.6.2)

Python:
3.7.5 (default, Oct 25 2019, 15:51:11)
[GCC 7.3.0]
prefix=/home/my_user/pymol
executable=/home/my_user/pymol/bin/python
filesystemencoding=utf-8

Startup Scripts:
(no pymolrc file found)

Qt, Python and PyMOL Environment Variables:
LANG=es_ES.UTF-8
PYMOL_DATA=/home/my_user/pymol/share/pymol/data
PYMOL_LICENSE_FILE=/home/my_user/pymol/share/pymol/license.lic
PYMOL_PATH=/home/my_user/pymol/share/pymol
PYTHONEXECUTABLE=/home/my_user/pymol/bin/python
PYTHONPATH=/home/my_user/envs/dqn_docking/RDKit:/home/my_user/envs/dqn_docking/lib:/home/my_user/envs/dqn_docking/local/lib:/home/my_user/envs/dqn_docking/bin/python:/home/my_user/miniconda3/bin/python
PYTHONSTARTUP=/home/my_user/.startup.py
QT_API=PyQt5
QT_QPA_PLATFORMTHEME=appmenu-qt5
QT_XKB_CONFIG_ROOT=/home/my_user/pymol/lib

PATH:
/home/my_user/pymol/bin:/home/my_user/envs/dqn_pymol/bin:/usr/local/MGLTools
-1.5.6/bin:/home/my_user/miniconda3/bin:/home/my_user/projects/baselines/bas
elines/deepq/mgltools/bin:/home/my_user/bin:/home/my_user/.local/bin:/usr/lo
cal/MGLTools-1.5.6/bin:/home/my_user/miniconda3/bin/conda:/home/my_user/proj
ects/baselines/baselines/deepq/mgltools/bin:/usr/local/sbin:/usr/local/bin:/us
r/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/usr/lib/jvm/jdk-11.0.5
/bin:/snap/bin:/usr/local/cuda/bin:/usr/local/cuda/bin

Diagnostics collected on Fri Jun 19 18:46:42 2020 -0100

------------------------------------------------------------------------------------------------

Now the license file is recognized. So, apparently this problem should be
solved. But unfortunately the warning message persists. It should be noted
that I'm calling pymol through the Python's API. I'm working with a virtual
environment. I wonder if the problem is related to this fact?? Thanks for
your help, Thomas. I really appreciate it.

Kind regards,


El vie., 19 jun. 2020 a las 14:02, Thomas Holder (<
thomas.hol...@schrodinger.com>) escribió:

> That's unexpected. Can you send the output of the following command?
>
> pymol -cd diagnostics
>
> This will report the exact installation location, and also if a license
> file was found.
>
>
> > On Jun 19, 2020, at 10:33 AM, Antonio Serrano <aserra...@ucam.edu>
> wrote:
> >
> > I changed the name of the license file as you said, but the warning
> message keeps popping:
> >
> > <current_pos.png>
> >
> >
> >
> >
> >
> >
> > El jue., 18 jun. 2020 a las 20:16, Thomas Holder (<
> thomas.hol...@schrodinger.com>) escribió:
> > Hi Antonio,
> >
> > Rename the file to "license.lic".
> >
> > Cheers,
> >   Thomas
> >
> > > On Jun 18, 2020, at 6:08 PM, Antonio Serrano <aserra...@ucam.edu>
> wrote:
> > >
> > > Hi Thomas. Thanks for your quick response. I installed Miniconda, so I
> put the license file (pymol-edu-license.lic) in the following path:
> $HOME/miniconda3/share/pymol/ . But a warning text stating "No License File
> - For evaluation Only (0 days remaining)" still appears when rendering PNG
> files with PyMol. Any suggestions?
> > >
> > > El jue., 18 jun. 2020 a las 12:44, Thomas Holder (<
> thomas.hol...@schrodinger.com>) escribió:
> > > Hi Antonio,
> > >
> > > Did you install PyMOL into $HOME/anaconda3 ? If you installed into a
> different location, then that path to the license file will differ of
> course. Basically, path-to-pymol-dir/share/pymol/license.lic is the path.
> > >
> > > Cheers,
> > >   Thomas
> > >
> > > > On Jun 17, 2020, at 2:15 PM, Antonio Serrano <aserra...@ucam.edu>
> wrote:
> > > >
> > > > Hi:
> > > >
> > > > I'm working with PyMol installed on a remote server, so I don't have
> access to the GUI. I already have an educational license. According to your
> FAQ at https://pymol.org/2/support.html?, the license file should be
> placed in $HOME/anaconda3/share/pymol/license.lic on a Linux computer. I
> already did it but PyMol isn't still activated. Any idea on how to
> completely install the license file using only the Command Line Interface?
> Many thx.
> > > >
> > > > BR,
> > > > Antonio Serrano
> >
> > --
> > Thomas Holder
> > PyMOL Principal Developer
> > Schrödinger, Inc.
> >
> >
> >
> > --
> > Antonio Serrano
> > Predoctoral researcher - Contratado predoctoral
> >
> > UCAM Universidad Católica de Murcia
> > Phone:  +34 968 278 821
> > Email:    aserra...@ucam.edu
>
> --
> Thomas Holder
> PyMOL Principal Developer
> Schrödinger, Inc.
>
>

-- 
Antonio Serrano
Predoctoral researcher - Contratado predoctoral

*UCAM Universidad Católica de Murcia*

Phone:  +34 968 278 821
Email:    aserra...@ucam.edu <//aserra...@ucam.edu>

<https://scholar.google.es/citations?user=ZEJJCuUAAAAJ&hl=en&authuser=1>
<https://orcid.org/0000-0002-8121-5032>
<https://www.researchgate.net/profile/Antonio_Serrano9?ev=hdr_xprf>

-- 

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