Thanks for the quick reply. Is there a suitable place to send private support requests? BitBucket is fine for bugs, but not great for discussing personal account details/problems etc.
I’ll file a bug report for the SF links too. Cal > On 18 Jan 2016, at 22:12, M.-A. Lemburg <[email protected]> wrote: > > On 18.01.2016 22:52, Cal Leeming wrote: >> Hello, >> >> I’ve tried multiple different channels to get in touch with someone in Pypi >> support, and for almost a month I have had no response from any of them. >> >> This includes raising an issue in SourceForge, as per the Pypi home page, >> and directly emailing the admins shown on the SourceForge list. >> >> I can see there are hundreds of other unanswered support tickets, ranging >> from loss of account access to technical problems. >> >> In my situation, I have lost access to an account and seem unable to recover >> it due to an email address that is no longer active. >> >> 1) Can someone please tell me where I should send my Pypi request to? >> 2) Are there any plans to improve the support situation of Pypi? >> 3) I’m willing to step up as a volunteer to assist with Pypi support, where >> should I send this to? > > The Python package index development has moved here: > > https://github.com/pypa > > with warehouse being the next gen version of PyPI, currently under > development. Also see https://wiki.python.org/moin/CheeseShopDev > > The existing version is hosted here: > > https://bitbucket.org/pypa/pypi/overview > > The SF links should probably be removed from pypi.python.org. > Perhaps you could file a bug report on the bitbucket tracker: > > https://bitbucket.org/pypa/pypi/issues > > Hope that helps, > -- > Marc-Andre Lemburg > eGenix.com > > Professional Python Services directly from the Experts (#1, Jan 18 2016) >>>> Python Projects, Coaching and Consulting ... http://www.egenix.com/ >>>> Python Database Interfaces ... http://products.egenix.com/ >>>> Plone/Zope Database Interfaces ... http://zope.egenix.com/ > ________________________________________________________________________ > > ::: We implement business ideas - efficiently in both time and costs ::: > > eGenix.com Software, Skills and Services GmbH Pastor-Loeh-Str.48 > D-40764 Langenfeld, Germany. CEO Dipl.-Math. Marc-Andre Lemburg > Registered at Amtsgericht Duesseldorf: HRB 46611 > http://www.egenix.com/company/contact/ > http://www.malemburg.com/ > _______________________________________________ pydotorg-www mailing list [email protected] https://mail.python.org/mailman/listinfo/pydotorg-www
