Hi Dirk. Unfortunately we ran into a few snags in the planned migration of the Jira instances. The team is working on evaluating the best ways for resolving them and we'll keep you all posted as soon as we have information to share. I can't give a firm timeline, but my own personal expectation is that it's resolved in the next week or so.
In the meantime, if you've got something important to report, you can write it up and share on this mailing list. I'll file it for you and link to the email to make sure we get updates back to you. Apologies for the confusion! On Aug 25, 2023, at 6:49 AM, 'Dirk Heinrichs' via Puppet Users <puppet-users@googlegroups.com> wrote: Hi, PuppetLabs seems to have migrated https://tickets.pupptlabs.com<https://tickets.pupptlabs.com/> to a cloud-based Jira instance. As it seems, I can not login to this instance anymore, neither with the credentials I used on the old Jira, nor with my Atlassian account. How can I access my tickets now, or even file new ones? Thanks... Dirk -- Dirk Heinrichs Senior Systems Engineer, Delivery Pipeline OpenText ™ Discovery | Recommind Phone: +49 2226 15966 18 Email: dhein...@opentext.com<mailto:dhein...@opentext.com> Website: www.recommind.de<mail://ab5defde1fa49913f64f8482009c4be447b3cf96/Gesendete%20Elemente/www.recommind.de> Recommind GmbH, Von-Liebig-Straße 1, 53359 Rheinbach Vertretungsberechtigte Geschäftsführer Gordon Davies, Madhu Ranganathan, Christian Waida, Registergericht Amtsgericht Bonn, Registernummer HRB 10646 This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden Diese E-Mail enthält vertrauliche und/oder rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat sind oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren sowie die unbefugte Weitergabe dieser Mail sind nicht gestattet. -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to puppet-users+unsubscr...@googlegroups.com<mailto:puppet-users+unsubscr...@googlegroups.com>. To view this discussion on the web visit https://groups.google.com/d/msgid/puppet-users/dc553744fd35b41b6a8a1c72304397f898bab535.camel%40opentext.com<https://groups.google.com/d/msgid/puppet-users/dc553744fd35b41b6a8a1c72304397f898bab535.camel%40opentext.com?utm_medium=email&utm_source=footer>. CAUTION: This email originated from outside of the organization. Do not click on links or open attachments unless you recognize the sender and know the content is safe. This e-mail may contain information that is privileged or confidential. If you are not the intended recipient, please delete the e-mail and any attachments and notify us immediately. -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to puppet-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/puppet-users/F2BB6E55-ED1C-4885-9798-88C1274105FF%40perforce.com.