Hello,
I’m reaching out about an issue related to PuppetDB. I am hoping that
someone will be able to assist myself and my coworker in solving this
problem.

When I take a look inside the puppetdb log file the error that I am
seeing is `ERROR [p.p.config] No subname set in the "database"
config`. Root to the log file is - 
/var/log/puppetlabs/puppetdb/puppetdb.log.

If I try to start puppetdb service manually by running `systemctl
start puppetdb` I then receive the following error message:
`Job for puppetdb.service failed because the control process exited
with error code.
See "systemctl status puppetdb.service" and "journalctl -xe" for details.`

Following this when looking at `journalctl -xe` I can see the error message:
`-- The unit puppetdb.service has entered the 'failed' state with
result 'exit-code'
Oct 04 13:37:36 puppet systemd[1]: Failed to start puppetdb Service.
-- Subject: A start job for unit puppetdb.service has failed.'

I have also included in this the PuppetDB scripts and any related scripts.

The following script is for puppet.conf location is
/etc/puppetlabs/puppet/puppet.conf.

# This file can be used to override the default puppet settings.
# See the following links for more details on what settings are available:
# - https://puppet.com/docs/puppet/latest/config_important_settings.html
# - https://puppet.com/docs/puppet/latest/config_about_settings.html
# - https://puppet.com/docs/puppet/latest/config_file_main.html
# - https://puppet.com/docs/puppet/latest/configuration.html
[server]
vardir = /opt/puppetlabs/server/data/puppetserver
logdir = /var/log/puppetlabs/puppetserver
rundir = /var/run/puppetlabs/puppetserver
pidfile = /var/run/puppetlabs/puppetserver/puppetserver.pid
codedir = /etc/puppetlabs/code

[master]
storeconfigs = true
storeconfigs_backend = puppetdb
reports = store, puppetdb

[agent]
noop = true

The next script is from puppetdb.conf location is
/etc/puppetlabs/puppet/puppetdb.conf

[main]
 server_urls = https://puppetdb.company.com:8081


The puppetdb config.ini file
(/etc/puppetlabs/puppetdb/conf.d/config.ini) is as follows:

#logging-config = /etc/puppetlabs/puppetdb/logback.xml

#[command-processing]
# How many command-processing threads to use, defaults to (CPUs / 2)
# threads = 4

# How many threads can write to disk at once, defaults to min(CPUs / 2, 4)
# concurrent-writes = 4

[global]
vardir = /var/lib/puppetdb
logging-config = /var/lib/puppetdb/logback.xml

[database]
classname = org.postgresql.Driver
subprotocol = postgresql
subname = //localhost:8081/puppetdb

[puppetdb]
certificate-whitelist = /path/to/file/containing/certnames
disable-update-checking = false

The puppetdb jetty.ini file
(/etc/puppetlabs/puppetdb/conf.d/jetty.ini) is as follows:

[jetty]
# IP address or hostname to listen for clear-text HTTP. To avoid resolution
# issues, IP addresses are recommended over hostnames.
# Default is `localhost`.
# host = <host>

# Port to listen on for clear-text HTTP.
port = 8080

# The following are SSL specific settings. They can be configured
# automatically with the tool `puppetdb ssl-setup`, which is normally
# ran during package installation.

# IP address to listen on for HTTPS connections. Hostnames can also be used
# but are not recommended to avoid DNS resolution issues. To listen on all
# interfaces, use `0.0.0.0`.
ssl-host = 0.0.0.0

# The port to listen on for HTTPS connections
ssl-port = 8081

# Private key path
ssl-key = /etc/puppetlabs/puppetdb/ssl/private.pem

# Public certificate path
ssl-cert = /etc/puppetlabs/puppetdb/ssl/public.pem

# Certificate authority path
ssl-ca-cert = /etc/puppetlabs/puppetdb/ssl/ca.pem

# Access logging configuration path. To turn off access logging
# comment out the line with `access-log-config=...`
access-log-config = /etc/puppetlabs/puppetdb/request-logging.xml
client-auth = want

The puppetdb auth.conf file
(/etc/puppetlabs/puppetdb/conf.d/auth.conf) is as follows:

authorization: {
    version: 1
    rules: [
        {
            # Allow unauthenticated access to the status service endpoint
            match-request: {
                path: "/status/v1/services"
                type: path
                method: get
            }
            allow-unauthenticated: true
            sort-order: 500
            name: "puppetlabs status service - full"
        },
        {
            match-request: {
                path: "/status/v1/simple"
                type: path
                method: get
            }
            allow-unauthenticated: true
            sort-order: 500
            name: "puppetlabs status service - simple"
        },
        {
            # Allow nodes to access the metrics service
            # for puppetdb, the metrics service is the only
            # service using the authentication service
            match-request: {
                path: "/metrics"
                type: path
                method: [get, post]
            }
            allow: "*"
            sort-order: 500
            name: "puppetlabs puppetdb metrics"
        },
        {
            # Deny everything else. This ACL is not strictly
            # necessary, but illustrates the default policy
            match-request: {
                path: "/"
                type: path
            }
            deny: "*"
            sort-order: 999
            name: "puppetlabs deny all"
        }
    ]
}


I hope that I have provided enough information needed for this issue
with puppetdb. If you would like any additional information to assist
with being able to solve this please feel free to ask, and thank you
in advance for your help on this issue

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