On Mon, Oct 12, 2015 at 9:51 AM, Fabrice Bacchella <
fabrice.bacche...@orange.fr> wrote:

>
> > Le 12 oct. 2015 à 18:01, Michael Stahnke <stah...@puppetlabs.com> a
> écrit :
>
> > With transparency comes the ability to see things that are not perfect.
> We had a large conference last week where a very large portion of our
> employee base was in attendance. We shipped the bits because it fixed a bug
> that some people had run into. We haven't yet sent out release notes, or
> completed Jira hygiene. While the order of operations there is not perfect,
> I hardly think it's worth making sweeping generalizations about the product
> quality.
>
> Twice the same mistake in two weeks ?
>

This wasn't a mistake. It was a choice to ship and do the paperwork later.

>
> pgp key conflict in RHEL 6, but not 5 and 7 ? And it tooks too long to
> correct such a simple defect (
> https://tickets.puppetlabs.com/browse/PUP-4970)
>

Originally it wasn't considered a defect. This was a design decision
originally that was changed. Originally we didn't want products and PC1
release to be co-installable.  After some feedback and use-cases it was
changed.

>
> cfacter barely tested with not so old RHEL 5 ? (
> https://tickets.puppetlabs.com/browse/FACT-1152 and
> https://tickets.puppetlabs.com/browse/FACT-1137)


I can't comment on this because I don't know all the details. (I would say
that a 9 year old OS is old though ;) )

>
> They are all minor, but the number of them I found without even looking in
> a short time frame (about two month) are annoying.
>

All software has bugs. Our software is a subset of all software, so ours
does as well. We strive for quality and we run many thousands of tests and
suites against or projects. You are welcome to submit fixes for items you
see as incorrect. You are encouraged to file tickets. We can't prioritize
every ticket all the time. Sometimes they will sit for a bit. A patch from
a user can speed up that process sometimes.

Complaining about bugs/tickets that have recently been addressed/fixed is
even less helpful, as they are done. I ask that you please try to make your
interactions more deliberate and drive action rather than simply state
where things don't work for you. The community can not easily take action
or improve simply on complaints.

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