On 9/11/13 8:54 AM, jcbollinger wrote:
Lack of response? This is a volunteer community forum, not a paid
technical support service. Give it some time.
No offense intended. I'm continually impressed by the effort made by
the volunteers who watch this lists and provide so much help.
Before you open a bug report, you should make sure that the file
containing your custom fact(s) is readable by the Puppet agent service.
That facter can read the file when you run it from the command line does
not prove that. Even though the agent runs as a privileged user (or
should), access could still be blocked in various ways, such as
1. Mandatory access controls (a.k.a. SELinux in enforcing mode) could
allow you to read the file, but prevent the agent service from doing so.
2. If /etc/facter/facts.d is on an NFS-mounted filesystem that performs
root-squashing, then the agent may have less permissions on it than
you, personally, do.
There are probably other means.
Also, make sure Puppet is using the same Facter that you are using from
the command line. If you have multiple versions installed then all
manner of havoc might ensue. You might get multiple versions by
installing them from gem or from source into different Ruby libraries,
or into different parts of the same Ruby lib.
All good ideas. An strace of "puppet agent --test" (and/or the test
manifest above) shows that puppet is able to read the fact file (and,
yes, it's on the local disk), and the the version of facter being loaded
is the correct (and only) one (in my case, the RPM version 1.7.2, from
/usr/lib/ruby/site_ruby/1.8/facter.rb and friends), and still show the
custom facts as undef.
Even if I reduce my custom facts to a single file containing a single
trivial line ("somefact=somevalue"), the custom fact shows up in facter
but not in puppet.
I also get the same result when I pass the fact as yaml. I tried json,
but got an error about missing the json gem, even though I have the
puppetlabsdep rubygem-json RPM installed.
--
David Thompson
Waisman Center Brain Imaging and Behavior Lab
1500 Highland Ave. Room T133
Madison, WI 53705-2280
(608) 265-6608
dthompson (at) waisman (dot) wisc (dot) edu
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