err: Could not retrieve catalog from remote server: Error 500 on SERVER: 
Passenger error #2
An error occurred while trying to access '/var/opt/lib/pe-puppetmaster/
config.ru': Cannot stat '/var/opt/lib/pe-puppetmaster/config.ru': 
Permission denied (13)Apache doesn't have read permissions to that file. 
Please fix the relevant file permissions.

Seems... fairly straightforward, no?

On Friday, February 15, 2013 11:13:36 AM UTC-8, Eban Bisong wrote:
>
> Hello, 
>
> First of all I am new to the Puppet technology. I am trying to get my 
> puppet agent (windows) to reach my puppet master (Linux) server. 
> In this tutorial: 
> http://docs.puppetlabs.com/learning/agent_master_basic.html
>
> It claims to test your puppet agent you need to use the 'puppet agent 
> --test' command. My result when I tried this is: 
>
>
> C:\Program Files (x86)\Puppet Labs\Puppet Enterprise\bin>puppet agent 
> --test
> info: Retrieving plugin
> err: /File[C:/ProgramData/PuppetLabs/puppet/var/lib]: Failed to generate 
> additio
> nal resources using 'eval_generate: Error 500 on SERVER: <h1>Passenger 
> error #2<
> /h1>
> An error occurred while trying to access '/var/opt/lib/pe-puppetmaster/
> config.ru
> ': Cannot stat '/var/opt/lib/pe-puppetmaster/config.ru': Permission 
> denied (13)<
> p>Apache doesn't have read permissions to that file. Please fix the 
> relevant fil
> e permissions.</p>
> err: /File[C:/ProgramData/PuppetLabs/puppet/var/lib]: Could not evaluate: 
> Error
> 500 on SERVER: <h1>Passenger error #2</h1>
> An error occurred while trying to access '/var/opt/lib/pe-puppetmaster/
> config.ru
> ': Cannot stat '/var/opt/lib/pe-puppetmaster/config.ru': Permission 
> denied (13)<
> p>Apache doesn't have read permissions to that file. Please fix the 
> relevant fil
> e permissions.</p> Could not retrieve file metadata for 
> puppet://puppet.corp.loc
> al/plugins: Error 500 on SERVER: <h1>Passenger error #2</h1>
> An error occurred while trying to access '/var/opt/lib/pe-puppetmaster/
> config.ru
> ': Cannot stat '/var/opt/lib/pe-puppetmaster/config.ru': Permission 
> denied (13)<
> p>Apache doesn't have read permissions to that file. Please fix the 
> relevant fil
> e permissions.</p>
> info: Loading facts in 
> C:/ProgramData/PuppetLabs/puppet/var/lib/facter/concat_ba
> sedir.rb
> info: Loading facts in 
> C:/ProgramData/PuppetLabs/puppet/var/lib/facter/custom_au
> th_conf.rb
> info: Loading facts in 
> C:/ProgramData/PuppetLabs/puppet/var/lib/facter/facter_do
> t_d.rb
> info: Loading facts in 
> C:/ProgramData/PuppetLabs/puppet/var/lib/facter/pe_versio
> n.rb
> info: Loading facts in 
> C:/ProgramData/PuppetLabs/puppet/var/lib/facter/puppet_va
> rdir.rb
> info: Loading facts in 
> C:/ProgramData/PuppetLabs/puppet/var/lib/facter/root_home
> .rb
> err: Could not retrieve catalog from remote server: Error 500 on SERVER: 
> <h1>Pas
> senger error #2</h1>
> An error occurred while trying to access '/var/opt/lib/pe-puppetmaster/
> config.ru
> ': Cannot stat '/var/opt/lib/pe-puppetmaster/config.ru': Permission 
> denied (13)<
> p>Apache doesn't have read permissions to that file. Please fix the 
> relevant fil
> e permissions.</p>
> warning: Not using cache on failed catalog
> err: Could not retrieve catalog; skipping run
> err: Could not send report: Error 500 on SERVER: <h1>Passenger error 
> #2</h1>
> An error occurred while trying to access '/var/opt/lib/pe-puppetmaster/
> config.ru
> ': Cannot stat '/var/opt/lib/pe-puppetmaster/config.ru': Permission 
> denied (13)<
> p>Apache doesn't have read permissions to that file. Please fix the 
> relevant fil
> e permissions.</p>
>
> Does anyone have any idea of what is wrong and what I need to do to be 
> able to connect my agent to the master? 
>
> Thanks,
> Eban Bisong
>

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