On Monday, December 17, 2012 4:13:40 PM UTC-6, Dawn Foster wrote: > > Today, we are launching the beta version of a new question and answer > site where you can ask any Puppet questions or provide answers for > questions from other Puppet users and developers. > > The idea is to give you another way to ask questions if you aren’t a > fan of mailing lists or IRC. It’s similar to a forum, but is more like > Stack Overflow. You can get a good feel for the type of questions > people are asking by visiting the Ask site now: > https://ask.puppetlabs.com. >
I hope the new help channel is successful. > > With the focus on asking questions, it is a little harder for people > to digress into endless debates. However, the main benefit is that > great answers and knowledge live on, and it gives us a better place to > point people for good answers than mailing list archives. Because this > Q&A site lives on puppetlabs.com, you can easily do a google search > with site:puppetlabs.com along with your query to find answers to > questions along with relevant documentation and other information all > in the same location. > > At the same time, a Google group such as this one is also similar to a forum if you access it via the web interface, and there is already a community coalesced here. The majority of new threads here are questions, and as far as I know, the group's archives are preserved indefinitely. Although we do have debates from time to time, that seems a small proportion of the traffic. And although the group is hosted at Google, it's controlled by PL staff. Plus, I can get the group delivered to my mailbox if that's the way I want it. So I guess I'm saying I don't really understand what makes ask.puppetlabs.com different, or why it makes sense to establish another PL-controlled, community-based assistance resource. Or, indeed, why I should be interested in answering questions over there when I already do that here. I do hope the project is successful, as I said, and I apologize for being a wet blanket. John -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To view this discussion on the web visit https://groups.google.com/d/msg/puppet-users/-/grSDQoQH-BEJ. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
