I'm happy to announce we've recently added Randall Hansen as our
Director of User Experience at Puppet Labs.

He's on IRC as 'soh', and in his own words...

I got hooked on human-computer interaction in 1986, writing Pascal
programs to help dad navigate a Tandy 1000SX.  I followed a twisty
path through engineering school to get a degree in English and
philosophy, then a fair stint as a sysadmin before going back to
development and, finally, back to user experience.  I've been Director
of UX in Portland at OpenSourcery, an open source software
consultancy, and AboutUs, one of the largest wikis.  At Puppet Labs I
hope to help us delight all our users, both at the CLI and GUI.

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