On Mon, Sep 22, 2008 at 12:25 PM, Digant C Kasundra <[EMAIL PROTECTED]> wrote: > > Hello Puppet users, > > I was curious if anyone else works at an institution that uses Remedy, > particularly as a CMDB infrastructure. We're planning to do that and so I've > been tasked with writing integration tools so that Puppet can feed data of > interest up into that system. If anyone is interested in helping (whether > you use Remedy or not), I'd be interested to build a team around this effort. >
That's interesting. I had only ever seen Remedy used as a ticket tracking system. Or am I thinking about a different Remedy? Is this to meet an ITIL standard? If it is the same Remedy, what additional modules would be used for this. I had been looking at the CMDB part as something that would need to wrap around puppet and say an asset tracking system. > Here is the breakdown: > > The CMDB wants to know about systems and system facts. This is easy with > facter and stored configs and stored facts. We'll just be writing a > collector to query these things out of the puppetmaster storage and feed that > into the CMDB. The CMDB also wants to know about meta information like who > the admin in charge is, who the client is, what the purpose and description > of the services are. These meta facts will be provided as either (a) meta > resources created as native types in puppet or (b) through an external node > tool. > > That's the basic jist of it. I'd love to hear from interested parties or > parties doing something similar. > > > > -- > Digant C Kasundra <[EMAIL PROTECTED]> > Technical Lead, ITS Unix Systems and Applications, Stanford University > > > > -- Stephen J Smoogen. -- BSD/GNU/Linux How far that little candle throws his beams! So shines a good deed in a naughty world. = Shakespeare. "The Merchant of Venice" --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en -~----------~----~----~----~------~----~------~--~---
