> One last very important factor to the mentioned frustration is the fact
> that Puppet is an Open Source product. People over here in Europe see
> this stricter than they might in the US. If you say "...and it has an
> Enterprise version", 99% of the time "Oh, so it isn't really open?" is
> the reaction you get. And for many it's not about the cost. Many large
> rich companies use a lot of Open Source software. Not because it is
> cheaper, but because it doesn't lock them in.

(disclosure - I no longer work at Puppet although I remain a shareholder)

Puppet is a business.

Who contributes to Puppet open source? There have been a handful of key
contributors (Hi Brice!) who haven't been paid by (Puppet|Reductive)
Labs. That amazing open source product you use is paid for by selling
the "evil" Enterprise version and prior to that by professional services
and prior to that by Luke consulting and doing custom development.

They'll always be a tension between what's open source and what's not,
there'll always be different customers/users for both products but
without that tension and those customers there wouldn't be an open
source product to use at all.

Kind Regards

James Turnbull

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