Ah, OK, now I see that you meant Catalina. Never mind that angle.

> On Oct 21, 2020, at 6:25 PM, Dammie Onafeko <[email protected]> wrote:
> 
> Hi Steeve! Thanks for your suggestions. I'm trying out what you
> suggested now. The OS I upgraded to is Catalina, not LCapiton. Pardon
> me for that mistake. I'll let you know when anything changes. God
> bless!
> 
> Best,
> 
> Dammie
> 
> On 10/21/20, Steve Baskis <[email protected]> wrote:
>> Sometimes when ProTools says it’s busy like that I try turning voiceover off
>> and command tabbing away from the application, then turning voiceover back
>> on. It’s also good practice to press the VO keys and F1 to see what is
>> running. If you press the VO keys once again with F1 and Peru’s the menu to
>> see what dialogs are open there may be some thing ProTools wants you to do?
>> Those are my tidbits for now…
>> 
>> Sounds like you downloaded the latest ProTools which I believe is compatible
>> with Catalina 10.15.5 and Catalina 10.15.6. I don’t know if El Capitan will
>> work with the latest ProTools, but this is something you can check at this
>> website:
>> 
>> https://avid.secure.force.com/pkb/articles/compatibility/Pro-Tools-System-Requirements
>> 
>> I hope this helps,
>> Steve Baskis
>> 
>>> On Oct 21, 2020, at 17:36, Dammie Onafeko <[email protected]> wrote:
>>> 
>>> Hi guys:
>>> 
>>> Hope you all are doing very well. I upgraded to LCapiton last Friday
>>> and upgraded my ProTools from 2019 to 2020, and I haven't been able to
>>> open ProTools. I actually just downloaded the ProTools 2020.9 today,
>>> and launching ProTools has been impossible. What's happening? What
>>> more do I need to do open a session and work in it? Every time I
>>> initiate the launch by holding down VO and pushing space bar, it just
>>> stays there saying busy and won't open. Please help guys! Thanks!
>>> 
>>> Best,
>>> 
>>> Dammie
>>> 
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