It’s worth trying a B to C cable. That’s odd though, considering the mixer is externally powered. A couple ideas here: unplug all USB devices, then try the mixer in each of the ports. If that works, start adding other devices. My other suggestion is getting a powered Thunderbolt USB hub. StarTech is a good bet for reliable ones
> On Jun 11, 2020, at 16:30, Toby Davey <[email protected]> wrote: > > > Hi, > > > > I have recently purchased an Allen and Heath ZEDI 10 interface / mixer to use > with my MacBook Pro both as an interface for use with recording straight into > Pro Tools and with Zoom too. > > > > The mixer works really well on it’s own (not connected to my Mac) which is > great. > > So I decided to plug the mixer into my MacBook Pro via the standard Apple USB > C to USB 2 adapter thinking that it would just plug and play. > > > > The Mixer has a Type-B USB connector on it and supplied with a USB 2 > connecting cable. > > > > i plugged the cable into the mixer and the other end into the Apple USB C to > USB 2 adapter. > > > > Through the mixer headphones I was picking up a lot of interference such as > a sort of clicking noise. Then my Mac started coming up with notifications > that the USB ports had been disconnected because a connected USB device was > taking up too much power. > > > > I have contacted Allen and Heath and they have suggested plugging in the USB > 2 cable into another adapter but I only have a few of the Apple ones that > everyone purchased when the MacBooks came out with USB C ports. > > > > They Also suggested that I might not have my MacBook set up properly for > external audio interfaces and devices and they sent me a link to a couple of > online articles from SweetWater. > > > > Would getting hold of a type B to USB C cable possibly solve the issue. > > > > Should I have gone with another interface / mixer that would be USB C > compatible. Only really need something with max 4 mono channels and a couple > of stereo channels. > > > > Cheers > > > > Toby > > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/ptaccess/eb8803b2-4a6c-49fa-baad-36ceea20cc20o%40googlegroups.com. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/D9793D82-A447-4340-8316-AEA2CF4FD7FC%40gmail.com.
