Hi Ramy,

Since you already have the avid support plan just call the tech phone # & tell 
them about the lack of accessibility and they can remote in to your computer 
and take care of your issue! :)
HTH
Chuck
"God does not play dice with the universe"
"Albert Einstein’


On Nov 24, 2018, at 6:00 PM, Ramy Moustafa wrote:

> Hi all:
> 
> i need to use the BlackFriday discound, and renew my Protools.
> I went to avid, and click on renew. i put my Mastercard details, which are 
> not easy because the site is not so accessible.
> but do not know why, after i press continue, nothing happened.
> anyone has an idea before the offer ends?
> 
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