On 7 Nov 2002, Bernd Kunze wrote: >> > RELEASE-NOTES is not a catch-all for every change done to the OS. >> > Most people do not read neither our RELEASE-NOTES, nor our >> > documentation, and a large number of them complaining that we >> > didn't document something - having never even tried to read our >> > manuals in the first place. We aren't going to make >> > RELEASE-NOTES a 20Mb file full of changes. That would just make >> > it even more unlikely that people would ever read it. >> > >> > The proper place for this type of stuff is a complete manual, not >> > some README file. >> >> good point .. yes, I'm one of those people who tries to read the manuals >> before posting to this list .. and it does take a lot of time. I guess I >> can't suggest a better solution. >> >Maybe a bit off topic here but how about a FAQ or something like SuSE's >SDB? They may fall behind on the quality of their distro but I found a >couple of good solutions from their documentation though. It appears to >me that RH seems to target the mature user from the nature of this list, >however RedHat seems to embrace the not-so-technical-user with the >recent changes in 8.0.
We've got a tech support knowledgebase on our website under support somewhere. -- Mike A. Harris ftp://people.redhat.com/mharris OS Systems Engineer XFree86 maintainer Red Hat Inc.
