The routes are tested in turn, and the first one which matches prevents any 
further rules from being examined (unless you set "continue: true" in which 
case multiple receivers may be activated)

Therefore, the more specific match

      - receiver: 'slack-email-notifications'
        matchers:
        - severity="warning"
        - instance_name="dr-00"

needs to be moved earlier in the routes, before

      - receiver: 'slack-email-notifications'
        matchers:
        - severity="warning"

which catches *everything* with severity="warning"

Incidentally, there's a tool for trying out your routes here:
https://prometheus.io/webtools/alerting/routing-tree-editor/

On Tuesday, 20 June 2023 at 15:02:47 UTC pandrian wrote:

> Hey guys, Im trying to figure out how to send to mute notifications for a 
> specific instance which is doing snapshots, so would like to avoid the spam 
> notifications if possible. 
> But I'm failing to understand how to do the routing for that specific 
> instance to be muted on specific time intervals, anybody would be kind 
> enough to guide me?
>
> I tried the below but it seems its disregarding the matcher.
>
> Thank you very much.
>
> global:
>       resolve_timeout: 30s
>     route:
>       group_by: [cluster, alertname, severity]
>       group_wait: 1m
>       group_interval: 5m
>       repeat_interval: 30m
>       receiver: 'slack-email-notifications'
>       routes:
>       - receiver: 'slack-email-notifications'
>         matchers:
>         - severity="warning"
>       - receiver: 'slack-email-pagerduty-notifications'
>         matchers:
>         - severity="critical"
>       - receiver: 'slack-email-notifications'
>         matchers:
>         - severity="warning"
>         - instance_name="dr-00"
>         mute_time_intervals:
>         - 'dr-downtime-hours'
>     receivers:
>     - name: slack-email-notifications
>       slack_configs:
>       .......
>       email_configs:
>       ........
>
>     - name: slack-email-pagerduty-notifications
>       slack_configs:
>       ..........
>       email_configs:
>       ..........
>       pagerduty_configs:
>        ......
>
>     mute_time_intervals:
>       - name: dr-downtime-hours
>         time_intervals:
>         - times:
>           - start_time: '18:00'
>             end_time: '18:30'
>

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