You'll need to show the rest of your alertmanager config. "Receivers" by 
themselves don't do anything; you have to refer to them in routing rules.

On Friday, 16 June 2023 at 09:23:56 UTC Kolja Krückmann wrote:

> Or do I need to change it to explicitly say in the crit and warn mail to 
> range over the .Alerts.Firing in order to get the third receiver to work?
>
> receivers:
> - name: 'email'
>   email_configs:
>   - to: '[email protected]'
>     send_resolved: false
>     headers:
>       subject: 'Critical: {{ .GroupLabels.alertname }} - Instances: {{ 
> range .Alerts.Firing }}{{ .Labels.instance }}, {{ end }}'
>
>
> - name: 'email_warning'
>   email_configs:
>   - to: '[email protected]'
>     send_resolved: false
>     headers:
>       subject: 'Warning: {{ .GroupLabels.alertname }} - Instances: {{ 
> range .Alerts.Firing }}{{ .Labels.instance }}, {{ end }}'
>
>
> - name: 'email_resolved'
>   email_configs:
>   - to: '[email protected]'
>     send_resolved: true
>     headers:
>       subject: 'Resolved: {{ .GroupLabels.alertname }} - Instances: {{ 
> range .Alerts.Resolved }}{{ .Labels.instance }}, {{ end }}'
>
> Kolja Krückmann schrieb am Freitag, 16. Juni 2023 um 11:21:59 UTC+2:
>
>> I changed the config to this:
>>
>> - name: 'email_resolved'
>>   email_configs:
>>   - to: '[email protected]'
>>     send_resolved: true
>>     headers:
>>       subject: 'Resolved: {{ .GroupLabels.alertname }} - Instances: {{ 
>> range .Alerts.Resolved }}{{ .Labels.instance }}, {{ end }}'
>>
>> But this is sending absolutly nothing. What did I do wrong?
>>
>> Brian Candler schrieb am Freitag, 9. Juni 2023 um 15:57:04 UTC+2:
>>
>>> Maybe you want .Alerts.Firing and .Alerts.Resolved.  A single alert 
>>> group is likely to contain a mixture of firing alerts and resolved alerts.
>>>
>>> Also, note that your "send_resolved: true" receiver doesn't only send 
>>> resolved messages: it will send on firing *and* on resolved. Hence the 
>>> subject "Resolved: ..." is likely to be very misleading.
>>>
>>> On Friday, 9 June 2023 at 13:42:13 UTC+1 Kolja Krückmann wrote:
>>>
>>>> Got it working like this:
>>>>
>>>> receivers:
>>>> - name: 'email'
>>>>   email_configs:
>>>>   - to: '[email protected]'
>>>>     send_resolved: false
>>>>     headers:
>>>>       subject: 'Critical: {{ .GroupLabels.alertname }} - Instances: {{ 
>>>> range .Alerts }}{{ .Labels.instance }}, {{ end }}'
>>>>
>>>> - name: 'email_warning'
>>>>   email_configs:
>>>>   - to: '[email protected]'
>>>>     send_resolved: false
>>>>     headers:
>>>>       subject: 'Warning: {{ .GroupLabels.alertname }} - Instances: {{ 
>>>> range .Alerts }}{{ .Labels.instance }}, {{ end }}'
>>>>
>>>> - name: 'email_resolved'
>>>>   email_configs:
>>>>   - to: '[email protected]'
>>>>     send_resolved: true
>>>>     headers:
>>>>       subject: 'Resolved: {{ .GroupLabels.alertname }} - Instances: {{ 
>>>> range .Alerts }}{{ .Labels.instance }}, {{ end }}'
>>>>
>>>> Kolja Krückmann schrieb am Donnerstag, 8. Juni 2023 um 15:03:14 UTC+2:
>>>>
>>>>> [EDIT]
>>>>> Also I want to split the firing and resolved alerts.
>>>>> Kolja Krückmann schrieb am Donnerstag, 8. Juni 2023 um 14:48:40 UTC+2:
>>>>>
>>>>>> Hi all, I tried it now for two days straight and I just don't get it 
>>>>>> working.
>>>>>>
>>>>>> First of all where do I actually find the expressions I can use to 
>>>>>> define the subject under the header? I am still missing a template I can 
>>>>>> use? I don't really have one in my Prom/Alert-files.
>>>>>> Second of all my current receivers are configured like so:
>>>>>>
>>>>>> receivers:
>>>>>> - name: 'email'
>>>>>>   email_configs:
>>>>>>   - to: '[email protected]'
>>>>>>     send_resolved: true
>>>>>>     headers:
>>>>>>       Subject: "{{ .Alerts.alertname }} - {{ range .Alerts }} {{ 
>>>>>> .Alerts.instance }} {{ end }}"
>>>>>>
>>>>>> Like Brian said, I want to iterate in the second half of that 
>>>>>> "statement" (I don't actually know how these {{ .xyz }} are called) 
>>>>>> through 
>>>>>> all instances and the first one should just say which alert is now 
>>>>>> firing.
>>>>>> I also tried it as followed:
>>>>>>
>>>>>> Subject: "{{ .GroupLabels.alertname }} - {{ range .Alerts }} {{ 
>>>>>> .Alerts.instance }} {{ end }}"
>>>>>> and
>>>>>> Subject: "{{ .Labels.alertname }} - {{ range .Alerts }} {{ 
>>>>>> .Alerts.instance }} {{ end }}"
>>>>>>
>>>>>> but nothing is really working.
>>>>>>
>>>>>> All I really want is the Subject like so e.x.:
>>>>>> InstanceDown - SVR-DS01 SVR-DC11
>>>>>>        ^^^^^^^^            ^^^^^^^^    ^^^^^^^^          
>>>>>>     Alertname    -   Instance1 Instance2 (if it is also possible to 
>>>>>> seperate the instances via comma would be perfect)
>>>>>> Brian Candler schrieb am Dienstag, 6. Juni 2023 um 13:16:53 UTC+2:
>>>>>>
>>>>>>> As its name implies, "CommonLabels" contains only those labels which 
>>>>>>> are common to all alerts in the group.  If there are multiple 
>>>>>>> instances, 
>>>>>>> then the "instance" label is not common to all alerts, so won't be in 
>>>>>>> this 
>>>>>>> object.
>>>>>>>
>>>>>>> You want to iterate over "Alerts" (or "Alerts.Firing") and look at 
>>>>>>> the Labels.instance within each alert. You will find an example showing 
>>>>>>> how 
>>>>>>> to do that here:
>>>>>>>
>>>>>>> https://prometheus.io/docs/alerting/latest/notification_examples/#ranging-over-all-received-alerts
>>>>>>>
>>>>>>> Additional references:
>>>>>>> https://prometheus.io/docs/alerting/latest/notifications/#data
>>>>>>>
>>>>>>> https://prometheus.io/docs/prometheus/latest/configuration/template_reference/
>>>>>>>
>>>>>>> On Tuesday, 6 June 2023 at 12:03:03 UTC+1 Kolja Krückmann wrote:
>>>>>>>
>>>>>>>> Currently my alertmanager.yml looks like this:
>>>>>>>>
>>>>>>>> receivers:
>>>>>>>> - name: 'email'
>>>>>>>>   email_configs:
>>>>>>>>   - to: '[email protected]'
>>>>>>>>     send_resolved: true
>>>>>>>>     headers:
>>>>>>>>       Subject: '{{ .CommonLabels.alertname }} - {{ 
>>>>>>>> .CommonLabels.instance }}'
>>>>>>>>
>>>>>>>> Unfortunately the subject in the mail now only displays both labels 
>>>>>>>> if only there is an alert for a single instance (like High CPU Usage 
>>>>>>>> on 
>>>>>>>> core 0,1,2,3 on one instance (see screenshot attatched)) As soon as 
>>>>>>>> the 
>>>>>>>> alert is for more then just one instance the instance lable is 
>>>>>>>> completly 
>>>>>>>> missing... Why is it missing? And how can I change it to display all 
>>>>>>>> instances affected by that alert.
>>>>>>>>
>>>>>>>> Kind regards.
>>>>>>>> Kolja
>>>>>>>>
>>>>>>>> [image: mail.png]
>>>>>>>>
>>>>>>>> Kolja Krückmann schrieb am Montag, 5. Juni 2023 um 09:21:22 UTC+2:
>>>>>>>>
>>>>>>>> Hi y'all
>>>>>>>> I'm trying to change the way the mail from my alertmanger looks and 
>>>>>>>> behaves.
>>>>>>>> My goal is to have the subject list the alertname and the targets 
>>>>>>>> detected by that alert. (I need it like that for future todo's)
>>>>>>>> My first problem is, i dont have any templates in my files. Do I 
>>>>>>>> need to clone one from git? How does the prom know, I have a template? 
>>>>>>>> The second one would be to change the subject in order for my 
>>>>>>>> requirements to fit.
>>>>>>>>
>>>>>>>> Kind regards,
>>>>>>>> Kolja
>>>>>>>>
>>>>>>>>

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