Mike Wohlrab wrote:
> Norton has change quite a bit. i have used it for the past 3-4 years and
> each year it is getting better and better each year. i have had to barely
> touch norton after i installed it and it has worked perfectly.
>
> Kam, your comment about not being able to contact symantec for help, just
> see this link right here:
> http://www.symantec.com/norton/support/cs/contact_cs.jsp or if you dont feel
> like bookmarking a link, then go to symantec.com, at the bottom right of the
> page you click on contact us, then you click on customer service support in
> the home and home office box, then near the bottom left you click on contact
> us, and now you have 3 ways to contact them.
>
> please, if you are going to bash a company, atleast be farmiliar with them
> so you know what you are talking about. besides, there is a difference
> between having a license key with an operating system company, like M$
> versus a software vendor.
>   

I'll somewhat support kam on that, as I recall (years ago mind you) 
using the Symantec site and it was a freakin' nightmare that left me in 
some of sort decision tree loop.  It was just another one of those 
moments where you felt that Corporate America forgot about good customer 
service and decided that people must deal with the (then flawed) 
automated systems instead of talking to a real person from your native 
country.

-- 
Michael J. Babcock, MCP
MB Software Solutions, LLC
http://mbsoftwaresolutions.com
http://fabmate.com
"Work smarter, not harder, with MBSS custom software solutions!"



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