It's seems clear to me that this is a roaming profile related issue, though
that folder name isn't quite the same. And usually what seems clear to me
is the wrong answer so...take it with a grain of salt.

Eric

On Fri, Aug 26, 2022 at 12:50 PM Tracy Pearson <tr...@powerchurch.com>
wrote:

> Here's the scenario
> I use the third party Crystal Reports 8.5 in my software.
> Ver 12 of our software works on Server 2019 without a problem.
> Ver 14 of our software does not.
> When printing or exporting a report that can be viewed it is looking for
> files that are installed and hardcoded by Crystal  Reports to be in the
> C:\Windows\Crystal folder.
> In VFP9 this works.
> In VFPA this is actually looking for these files in
> C:\Users\<user>\WINDOWS\Crystal.
> The server has RDS installed and both The VFP9 and VFPA versions of our
> software was installed the same way.
> (RDS - Remote Desktop Services {the new Terminal Services})
>
> Is this a Roaming profile issue (though their IT person states this isn't a
> Roaming profile)?
> Is there another thought I can research?
> I'm going to get my IT person to setup a private area for us to test this
> and hopefully reproduce the problem.
>
>
> Any (and all sarcastic and/or funny) comments welcome. It's been a little
> quiet here lately.
>
> Thank you,
> Tracy
>
>
[excessive quoting removed by server]

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