- There's an easy answer: speak to them in their native tongue. Not so sure about that - My native tongue is English and there are plenty of Scottish (to name but one country) whose native tongue is English and for the life of me I often struggle to understand them.
But I take the point !!! -----Original Message----- From: ProfoxTech [mailto:[email protected]] On Behalf Of Ed Leafe Sent: Sunday, 9 January 2022 5:32 AM To: [email protected] Subject: Re: [NF]Help desk and language skills On Jan 8, 2022, at 06:17, Man-wai Chang <[email protected]> wrote: > > The problem is out-sourcing and down-sizing, the lowest price won, > which meant lower language skills and less smart. That help desk > person might be following a stupid A.I. the stupid way as well. :) > > "Global village" meant you need to deal with people whose mother > tongue was not English, as well as different accents. > > On Sat, Jan 8, 2022 at 9:28 AM MB Software Solutions, LLC > <[email protected]> wrote: >> >> My IT guy says he's been dealing with several >> not-very-good-at-all-speaking-English persons and it seems like each >> time he has to start over...their communication skills are abysmal. >> >> Don't you love this global village? There's an easy answer: speak to them in their native tongue. Oh, wait - you mean you only speak English? -- Ed Leafe [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: https://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: https://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: https://leafe.com/archives This message: https://leafe.com/archives/byMID/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
