As far as 1 goes, the hard drive is removable so you can pull it out, remove your data, wipe the unused space or the entire drive and return it all to Dell.
2 is going to depend on your state as to whether they have to restart the warranty. I'd check your local laws to see. On Oct 14, 2014 4:15 PM, "Lew Schwartz" <[email protected]> wrote: > I recently bought a Dell XPS 15 ... super light. I need something I can lug > around without crippling my arthritic back any more than it already is. The > key method for insuring light weight is no removable components .... the > case is sealed, there's no way to swap out the hd, change memory, battery > etc .... > > That machine went doa, and after a reasonable back and forth, Dell replaced > it, but there are now two sticky issues: > > 1. Big problem .... they want the dead machine back. It has all my banking, > cc, password info on it. Further, since it died of power supply failure, > it's absolutely certain that all that info is intact. > > 2. They refuse to restart the warranty. After being without a machine for > two months and struggling with a failing pia before that, the warranty for > the replacement machine is reduced by the 6 mos that I had the bad machine. > > > -Lew Schwartz > > > --- StripMime Report -- processed MIME parts --- > multipart/alternative > text/plain (text body -- kept) > text/html > --- > [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/CACBEV=x5nyjea-qekw5drbwopgwyotnny7ailpthpu1roua...@mail.gmail.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
