The work environment is very loose and management encourages people to
solve problems with free thinking as the encounter them. They even
verbally commend employees who take initiative and that, while being the
source of the problem, is a part of the culture that the owners like and
value. And at the same time, they tell them emphatically to "do it this
way."
Part of the problem is that there's little you can do to an employee who
messes up randomly. I mean, their method (scan to notepad, then type the
string in) works much of the time...but then fat dyslexic fingers strike
and there's a screwup. Meanwhile, the owners are asking me "can't you do
something?"
At this point, if I could come up with a way to determine where the
input was coming from, I'd be good to go.
Mike
Paul McNett wrote:
On 10/1/14, 2:52 PM, Mike Copeland wrote:
My question, is this nuts? Is there a better way? Am I barking at the
moon? Begging for problems? Any other Ideas?
Has anyone ever really asked them why they do what they do?
Paul
[excessive quoting removed by server]
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