On Wed, Dec 5, 2012 at 5:40 PM, Mike Copeland <[email protected]> wrote:


> Yes, the software vendor needs a Windows OS to run his support utilities
> on.
>

Well, that's one way of developing an app, I suppose. Next time you're on a
support call with them, you ought to ask "What version of Clipper or Visual
Objects are you running?"

I wonder why they insist on RDP on the server rather than doing workstation
installs. When you're RDP'ing into the server, you're launching a separate
desktop, right? Is this single user or multi-user software? Perhaps they
don't have locking protocols in place.


> To be honest, I kind of smelled this coming.
>

I've worked with a few dev shops who have insisted on hanging onto old
technology, despite the inconvenience it causes their customers. I can't
understand their long-term business vision (if any).


> Anyway, thanks to Christof's input and clarification of the MS SERVER MUD,
> I've got some $ recommendations together for my client so that if he wants
> to "go there" and become another MS-Minion then hey, I see it as a $-income
> provider for me! Plus, it'll provide another story for my future clients
> about how bad it is to get in bed with any one source of functionality
> which then defines your options before you ask.
>
> Viva la OPEN SOURCE!


I've tried to keep my business to database software development, and avoid
being the in-house technical support person for every workstation, router,
cable, printer, etc. However, for client situations like this, I have in
some cases pitched a separate LAMP box for various utility functions: I use
one for secure access into the office (via SSH, and then relaying RDP or
VNC through there), remote backups, fallback copies of their key files if
(when) the Windows server fails, in-house intranet apps, etc. A utility
server like this doesn't have to be anywhere near top-of-the-line and with
some clients I've even set it up as a monthly service fee rather than a
purchase or lease: I own the box, and the client pays for monthly support
hours, part of which funds the cost of the box.

So, even if the client requires one WIndows server, all is not lost. FOSS
still wins in the end.

-- 
Ted Roche
Ted Roche & Associates, LLC
http://www.tedroche.com


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