FBI will probably not even open a case file. Amount of loss has to reach their 
threshold in order for it to be of interest to them. 


Michael Oke, II
661-349-6221

Contents of this and all messages are intended for their designated recipient. 

On Sep 4, 2012, at 7:33 PM, M Jarvis <[email protected]> wrote:

> On Tue, Sep 4, 2012 at 5:53 PM, Mike Copeland <[email protected]> wrote:
>> I have a client that had their VOIP service hacked this past weekend.
>> The VOIP vender has been stymied as to how it happened and doesn't have
>> any idea where to turn or what to do. The VOIP vendor is a small
>> independent guy, like us, just trying to make a living.
>> 
>> Does anyone have any resources...books, articles, website...to recommend
>> on how to set up, check out, configure security on a VOIP configuration?
>> He's using Samsung hardware which runs a flavor of Linux.
>> 
>> Any advice appreciated.
>> 
>> Mike Copeland
> 
> 
> First - what do you mean by 'hacked'? Do you KNOW someone was in
> there, is the thing reformatted or something, or is the thing FUBAR
> and VOIP dude can't explain it so he thinks it must have been hacked?
> 
> Check the access logs on the machine/device that is the most forward
> facing port i.e. the access point. If you can narrow down the time of
> attack it will help sift through the volume of info in the logs. Ted
> can prolly tell you exactly the name of the file (it escapes me at the
> moment - been a while since I did Linux sys admin)...
> 
> The log will show you the (alleged) IP from the system that logged in
> assuming that was the method of attack). You can then
> ping/tracert/whois the IP address for info, which may or may not be
> real or usable - but it's somewhere to start.
> 
> If they did damage you can contact the FBI but be warned they will
> seize the machine most likely and you may see it before the end of the
> century...
> 
> Check the logs and go from there...
> 
> -- 
> Matt Jarvis
> Eugene, Oregon USA
> 
[excessive quoting removed by server]

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