On Tue, Jul 24, 2012 at 9:34 AM, Frank Cazabon <[email protected]> wrote:
> I really have no idea what they've done.  Last time they messed with the
> configuration file of the application (changing paths) and then
> complained bitterly that the system wasn't working.  So far I've heard
> that they apparently installed a new SQL Server and demoted this one,
> but I don't know if that would cause this problem.  The junior IT person
> present says he saw this happen before.  The main problem is the head IT
> guy is on vacation.
------------------------------------


mmmm New box you say?

The config file points to what server now?  Can that server be pinged?
 Does that server still have SS running as a service on it?  They may
have demoted the "service" to manual mode and it is not available to
SSMS because it is really not hot to receive any API requests.

This is what I do to STOP a box or instance from getting used, I stop
the service for it and wait for the help desk tickets.  Sure we
attempt to run ahead of the event but sometimes the peeps out there
have their own excel data access that we had no idea is running.

Do you know how to search for SSMS available servers on your network?





-- 
Stephen Russell
Sr. Analyst
Ring Container Technology
Oakland TN

901.246-0159 cell

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