I too have similar story, but not as bad, but just as annoying. It 
involved a life insurance policy.
The automated phone service is hell on earth, how ever the human factor 
can be even worse. After being send around in circles, I decided I 
needed help. When I got the operator, she sent me to the wrong person, 
who then sent to the second wrong person. The third wrong person, was 
sitting directly across from the correct one, as I heard her say "Pickup 
on line to is for you, and boy you have a live one"

My answer to her was "Damn right I'm am live one, if I was dead I.d be 
costing your company $100,000"

And then she transferred me to someone else, who took care of my problem.

Insane, eh! If I treated my customers like that, I've have none in no 
time flat.
Mike
On 16/07/2012 2:56 PM, Michael Oke, II wrote:
> Now that was funny.
>
>
> Michael Oke, II
> 661-349-6221
>
> Contents of this and all messages are intended for their designated recipient.
>
> On Jul 16, 2012, at 11:29 AM, Stephen Russell <[email protected]> wrote:
>
>> Letter to an insurance company that is jerking someone around.
>>
>> <http://cheezburger.com/6415038976>
>>
>> -- 
>> Stephen Russell
>> Sr. Analyst
>> Ring Container Technology
>> Oakland TN
>>
>> 901.246-0159 cell
>>
[excessive quoting removed by server]

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