On 8/21/06, Alan Bourke <[EMAIL PROTECTED]> wrote:
I'm frankly astonished Dell scored that highly given their trainwreck
customer service .
--

I haven't had to deal with Dell, Gateway or HP for a while. Apparently
I should be grateful.

Overall, I'm surprised that 1 out of 5 customers are dissatisfied with
*everybody* - not just computers, but durable goods and the rest.

--
Ted Roche
Ted Roche & Associates, LLC
http://www.tedroche.com


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