On Wed, Jan 19, 2011 at 04:15:48PM +0100, Ralf Hildebrandt wrote:
> * /dev/rob0 <r...@gmx.co.uk>:
> > On Tue, Jan 11, 2011 at 09:46:42PM +0100, Ralf Hildebrandt wrote:
> > > smtpd_reject_footer = Contact postmaster at charite.de for assistance
> > > caused a SIGNIFICANT increase in postmaster tickets :|
> >
> > Are these issues that you're able to help them with?
>
> Strictly speaking: If the would READ the error message, they could
> solve their problems themselves:
>
> 550 5.1.1 <christian.koe...@charite.de>: Recipient address
> rejected: User unknown - maybe you meant to reach
> christin.koe...@charite.de;
So, it seems we might want a Postfix-Rejection-For-Dummies site,
translating terms that seem clear enough to us into painfully
oversimplified and de-technologified language.
"
USER UNKNOWN
'Recipient address rejected: User unknown" means that the part on the
left side of the "at" sign is not one of our user addresses.
Please doublecheck the address you used. Did you type it in manually?
If so, you might have spelled it wrong.
..."
Oh my, a daunting task, that. But I'll try, or at least start on it
(and maybe leave it for another 5 years ... ;) )
Thanks for the reply.
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