On Tue, Sep 07, 2010 at 06:38:15PM -0500, Noel Jones wrote:
> If you have customers sending large amounts of abusive mail, seems
> as if there would be better ways to deal with that eg. sender
> quotas, monitoring of undeliverable mail, inbound spam/virus
> scanning, etc. But I'm not an ISP; I can fire anyone who abuses the
> mail system.

We do sender quotas, some monitoring of undeliverable mail, in and
outbound spam/virus scanning and more, but this doesn't catch all.

Users that are clearly abusing the system (read: "has malware
installed") gets blocked automatically or manually, but there's a time
window where they will be able to send out junk, and when you have
enough customers -- someone will always have the latest and greatest
malware installed and we woun't catch it immediately.

> and I still fail to understand how controlling your customers
> envelope sender will help with backscatterer.org.

It will make sure that when viruses/malware on the customers computer is
sending out spam from fake addresses, the bounces goes back to the
customer with the infected computer -- instead of to whomever the
malware was pretending to send from.


  -jf

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