On Mon, Dec 21, 2009 at 5:27 AM, Noel Jones <njo...@megan.vbhcs.org> wrote:
> Your original complaint is that postfix is not sending or receiving mail.
>  The only evidence I see of that in the log file is
>
> Dec 19 21:21:42 www postfix/smtpd[18342]: NOQUEUE: reject: RCPT from
> unknown[190.2.225.89]: 550 5.1.1 <n...@hitechplast.net>: Recipient address
> rejected: User unknown in local recipient table;
> from=<moonli...@riscy.monsanto.com> to=<n...@hitechplast.

Pasting more logs from previous day

> So...
> 1. TURN OFF VERBOSE LOGGING

I haven't enabled verbose logging, I checked both master.cf and
main.cf but there's no verbose logging enabled. Or am I missing
something?

> 2. show some evidence of postfix not sending or receiving mail.

logs after the problem occurred - http://pastebin.ca/1722318
logs before the problem occurred - http://pastebin.ca/1722322
I couldn't paste the whole log as the file is 50mb in size. Each day's
logs come out to 5MB+ too.

> 3. show the contents of master.cf

http://pastebin.ca/1722112

> I see that postdrop and smtpd log time differently.  Although this is
> somewhat annoying, it rarely leads to any operational problems.  What leads
> you to believe this causes a problem with accepting or delivering mail?
>
> Turn off verbose logging and show some more logs.  Don't show verbose logs
> unless you are specifically asked for them. 99.9% of postfix problems are
> easily diagnosed with normal logging.
> http://www.postfix.org/DEBUG_README.html
>
>>
>> $ postconf -n
>> smtp_use_tls = yes
>
> This parameter is deprecated.  Replace it with
> smtp_tls_security_level = may
> http://www.postfix.org/TLS_README.html
> but this won't cause problems except in rare cases where the receiving
> system offers STARTTLS but the receiver's TLS doesn't work.
>
>> smtpd_recipient_restrictions =
>> permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
>
> OK.
>
>> smtpd_use_tls = yes
>
> This parameter is deprecated.  Replace it with
> smtpd_tls_security_level = may
> http://www.postfix.org/TLS_README.html
> but this won't cause problems except in rare cases where the sender has a
> broken TLS implementation.

Thank you. Will change those.

>> $ qshape | head
>>                                         T  5 10 20 40  80 160 320 640 1280
>> 1280+
>>                                TOTAL 6598  3 15 17 45 125 293 372 366 1417
>>  3945
>>           www.progresspartners.co.in 5537  3 14 16 44 118 285 288 352 1222
>>  3195
>>                localhost.localdomain  668  0  0  0  0   0   0  57   0  136
>>   475
>
> Looks like a lot of deferred mail, even for localhost. Without corresponding
> logging, this is meaningless.

Not much going to deferred. It's stuck in active queue.


$ qshape active | head
                                         T  5 10 20 40 80 160 320 640 1280 1280+
                                 TOTAL 736  0  0  0  0  0   0   0   0  191   545
            www.progresspartners.co.in 624  0  0  0  0  0   0   0   0  174   450
                 localhost.localdomain 106  0  0  0  0  0   0   0   0   15    91
                   saswatabanerjee.com   3  0  0  0  0  0   0   0   0    0     3
                       hitechplast.net   2  0  0  0  0  0   0   0   0    1     1
                     hitechplast.co.in   1  0  0  0  0  0   0   0   0    1     0

$ qshape -s active | head
                                         T  5 10 20 40 80 160 320 640 1280 1280+
                                 TOTAL 544  0  0  0  0  0   0   0   0  125   419
            www.progresspartners.co.in 107  0  0  0  0  0   0   0   0   15    92
                     hitechplast.co.in 101  0  0  0  0  0   0   0   0   27    74
                   clearplastics.co.in  40  0  0  0  0  0   0   0   0    9    31
                      alerts.kotak.com  14  0  0  0  0  0   0   0   0    0    14
                         MAILER-DAEMON  12  0  0  0  0  0   0   0   0    7     5
                             gmail.com  10  0  0  0  0  0   0   0   0    3     7
                progresspartners.co.in  10  0  0  0  0  0   0   0   0    2     8
                       hitechplast.net   7  0  0  0  0  0   0   0   0    4     3

$ qshape deferred | head
                                         T  5 10 20 40 80 160 320 640 1280 1280+
                                  TOTAL  6  0  0  0  0  0   0   0   0    3     3
                          castrol.co.in  2  0  0  0  0  0   0   0   0    0     2
                             ukrtel.net  1  0  0  0  0  0   0   0   0    1     0
                         kccworld.co.kr  1  0  0  0  0  0   0   0   0    0     1
                       alerts.kotak.com  1  0  0  0  0  0   0   0   0    1     0
                       technolution.com  1  0  0  0  0  0   0   0   0    1     0

$ qshape -s deferred | head
                                         T  5 10 20 40 80 160 320 640 1280 1280+
                                  TOTAL  6  0  0  0  0  0   0   0   0    3     3
                          MAILER-DAEMON  3  0  0  0  0  0   0   0   0    3     0
                            mipak.co.in  2  0  0  0  0  0   0   0   0    0     2
                       coatingspl.co.in  1  0  0  0  0  0   0   0   0    0     1

>> $ pflogsumm -d today /var/log/maillog
>>
>> Per-Hour Traffic Summary
>>     time          received  delivered   deferred    bounced     rejected
>>     --------------------------------------------------------------------
>>     0000-0100         207        361         14          3         70
>>     0100-0200         157         63          0         16        133
>>     0200-0300          83          0          0          0        239
>>     0300-0400          67          0          0          0        241
>>     0400-0500          64          0          0          0        177
>>     0500-0600          32          0          0          0        194
>>     0600-0700          51          0          0          0        217
>>     0700-0800          41          0          0          0        213
>>     0800-0900          46          0          0          0        189
>>     0900-1000         136          0          0          0        219
>>     1000-1100         304         91         14         10        251
>>     1100-1200         215          0          0          0        219
>>     1200-1300         331          0          0          0        470
>>     1300-1400         336         74          5          1        309
>>     1400-1500         359         95          2          1        330
>>     1500-1600         331          0          0          0        406
>>     1600-1700         302          0          0          0        363
>
> Curious.  This shows mail being received, but very few delivery attempts.
>  Logs?

Logs are above. And curiosly the delivery attempts only happen when I
restart postfix. It delivers mails for a couple of minutes and then
stops again.


> Are you using a content_filter or Mailscanner software?  Any upgrades run on
> this server recently?  Any obvious signs of postfix trouble?
> http://www.postfix.org/DEBUG_README.html#logging

I am running clamd for mail scanning.
There were no upgrades on the server.

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