On 21 Oct 2008, at 17:24, Brian Evans - Postfix List wrote:
Stroller wrote:
Hi there,

A customer of mine is, unfortunately, using BT Internet as her ISP,
and sending email via Postfix on Mac OS 10.4

It seems that she is not getting notification when mail is bounced
because this lame ISP rejects the "from" address of the bounce, and
another bounce is created. See the 946CA27AABB message below:

...
Oct 20 10:22:23 freds-computer postfix/smtp[5906]: 946CA27AABB:
to=<[EMAIL PROTECTED]>, relay=mail.btopenworld.com[217.146.188.192],
delay=2, status=bounced (host mail.btopenworld.com[217.146.188.192]
said: 553 From: address not verified; see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html (in
reply to MAIL FROM command))

... can anyone tell
me, please, how to change the from address of the bounce messages,
please? At least if she has notification of the failures she knows to
call me & I can take a look at the problem; as things stand she just
discovers after some days that the recipient has  received no mail
from her.

The host mail.btopenworld.com is trying to use reject_unverified_sender
(or equivalent) for the null sender.
This is wrong and they need to fix it.

Yeah, and good luck to anyone who tries to get them to do so.
:(

To get some notifications, look at notify_classes (
http://www.postfix.org/postconf.5.html#notify_classes ).
Suggest 'notify_classes = resource, software, 2bounce' until you solve
the real first problem and contact the source of the 2nd.
2bounce allows double bounces to be saved to a mailbox.
The 2bounce recipient can be defined by 2bounce_notice_recipient

I think what you're saying is that I'll NEED to save the bounces to a mailbox.

Currently:
  $ postconf  | grep -e notify_classes -e 2bounce
  2bounce_notice_recipient = postmaster
  notify_classes = resource, software
  $

If I just add 2bounce into the notify_classes then it'll attempt to deliver in the same way, by SMTP, and the message will again be rejected by mail.btopenworld.com. Right?

Unfortunately mailboxes on OS X are an ugly mess. As far as I can see I'd have to deliver to /Users/fred/Library/Mail/[EMAIL PROTECTED] /INBOX.mbox/Messages/ And of course this is (once again) prone to breakage if the user (for instance) deletes this email address & adds a new one.

Stroller.

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