as far as I know, they don't. I may have to look at my contract to make sure. 
However, if I do move out of the cox area before my plan is up, I don't have to 
worry about the ETF. That, I did get in writing.

anyway, I am fairly happy with the service I have gotten so far. It beats the 
hell out of century link (who can't even be bothered to provide service in the 
starlight park area due to aging phone infrastructure).

-eric
from the central offices of the Technomage Guild, Known edge of the Universe 
Dept.

On Dec 15, 2017, at 6:21 PM, der.hans wrote:

> Am 18. Nov, 2017 schwätzte Eric Oyen so:
> 
> moin moin,
> 
> does Cox Business still want a one year cancellation notice?
> 
> Cox Business wanted a new contract to move the service and the new
> contract stipulated a 12 month notice for cancellation. I moved to Century
> Link :).
> 
> Cox also completely borked up my cancellation of the old service and it
> took me 6 months to get them to actually cancel my service and give me my
> money back. They lost the paperwork and threatened me with collections
> on a cancelled service with a balance that they owed me. Luckily, I had
> made sure to get an email acking my cacellation at the beginning.
> 
> ciao,
> 
> der.hans
> 
>> you might have to call cox business and speak to Jame Hidalgo. He is my 
>> contact over there. btw, business class internet doesn't suffer from the 
>> hard cap that you got charged for this last time out. they might even have 
>> access to the fiber that you want.
>> 
>> now, sure, most of the tier 1 droids at residential customer service are 
>> good people. However, anyone who has ever worked a CSr desk knows that they 
>> all have to run from a script.
>> 
>> anyway, if you call Jame Hidalgo at cox business, please tell him who 
>> referred you.
>> 
>> Eric OYen
>> from the central office of the Technomage Guild, Internet services referrals 
>> Dept.
>> 
>> On Nov 18, 2017, at 7:44 AM, [email protected] wrote:
>> 
>>> 
>>> Asked for a supervisor.
>>> 
>>> 
>>> 
>>> 
>>> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>>> 
>>>> Kind of irritated by this ...
>>>> 
>>>> Cox lays fiber in my subdivision, has the service trucks wrapped in 
>>>> "Gigablast" vinyl adverts ...
>>>> 
>>>> Service folk gladly sharing that "it's for gigablast" ...
>>>> 
>>>> I did my giddy dance, nerdgasm, the whole 9 yards ... #ShutUpAndTakeMyMoney
>>>> 
>>>> I called them each week and spoke to customer service folks that seemed to 
>>>> be less informed than the guy last week ...
>>>> 
>>>> Bro ... that was 6 months ago. >:-(
>>>> 
>>>> The only major development was Cox billing me for going over 1TB a 
>>>> bandwidth a month.
>>>> 
>>>> Friends in Auhtukee and Glendale have it, and are quite happy with it. Why 
>>>> can't I have this happiness?
>>>> 
>>>> Sincerely,
>>>> AloneAndHopless ...
>>>> 
>>>> ;-)
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> Thanks,
>>>> Alex.
>>>> 
>>>> Sent from my Samsung Galaxy S8+
>>>> 
>>>> On Nov 17, 2017 12:13, "Jerry Snitselaar" <[email protected]> wrote:
>>>> Anyone using this service? It looks like it finally arrived in our
>>>> neighborhood. I'd prefer to try Google Fiber, but that seems to be
>>>> dead in the valley since their competitors complained about the deals
>>>> they were able to make with the cities. So tempted to upgrade to this.
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>> 
> 
> -- 
> #  https://www.LuftHans.com   https://www.PhxLinux.org
> #  "You go to Afghanistan and you swallow enough dust that you'll pass an
> #  adobe brick." -- Robin Williams, 
> 03Aug2006---------------------------------------------------
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