Representative Dennis Richardson 
Rep. Richardson's Newsletter

May 30, 2014 

Governor Speaks Out on Cover Oregon 

Richardson in Committee

Recently in the Oregon Capitol I joined the Joint Committee on Legislative 
Audits, Information Management and Technology for a report on Cover Oregon.  
The key speaker of the hearing was Governor John Kitzhaber.  *Kitzhaber 
testified [ 
https://www.dropbox.com/s/jl43utw2f285ja9/Jt%20Leg%20Audits%20Info%20Mngmt%20and%20Tech%20-%20Governor%20Kitzhaber%20Testimony%205-29-14.wmv
 ]* that he and the legislature had been deceived by Oracle, the state’s 
primary I.T. contractor, and that he was requesting the Oregon Attorney General 
to consider suing Oracle [ 
http://www.oregon.gov/gov/media_room/Pages/press_releases/press_052914.aspx ] 
to “recover the people’s investment in Cover Oregon.” In addition, he testified 
that Cover Oregon has “exceeded its enrollment targets.” The report he gave 
shifted responsibility rather than offering Oregonians a true picture of who is 
to blame. Here's why:

 

*1. Kitzhaber*: _I didn’t know there were problems with Cover Oregon until 
after it failed.
_*Facts*: Last January Kitzhaber told a KATU TV reporter that he knew nothing 
about the problems with Cover Oregon until October 2013, sometime after the 
October 1, 2013 launch date had come and gone. As a result of the Governor’s 
statement, KATU obtained copies of then *State Representative Patrick Sheehan’s 
December 2012* [ 
http://media.katu.com/documents/Sheehan+Health+Exchange+Emails.pdf ] and *my 
September 2012 warnings* [ 
http://katubim.s3.amazonaws.com/Richardson%20to%20Kitzhaber.pdf ] to the 
Governor. Note that these warnings were sent to the Governor more than a year 
before the launch date of this debacle. Subsequently, KATU aired a prime time 
expose' [ 
http://www.katu.com/news/investigators/Paging-Dr-Kitzhaber-What-did-Gov-know-about-Cover-Oregon-collapse-242834551.html
 ] proving the Governor’s statement was untrue. 

*2. Kitzhaber*: _Cover Oregon has exceeded enrollment targets. 
_*Facts*: Cover Oregon was originally called the Oregon Health Exchange (HIX). 
The Affordable Care Act (Obamacare) required each state to have an internet 
website where individual health insurance policies could be reviewed, compared 
and purchased. States had the option of either developing their own exchanges 
or participating in a “federal health exchange.” Oregon was one of 14 states 
that accepted federal grants to develop its own individual health insurance 
policy exchange. In contrast to the Oregon Health Exchange, there is the Oregon 
Health Plan.   Since the Oregon Health Plan was enacted in 1993, state health 
agencies have routinely determined eligibility for and enrolled qualified 
Oregonians into federal Medicaid—the federal health plan for low income 
individuals. The state Medicaid program is now run by the Oregon Health 
Authority. 
  
After Cover Oregon’s failure in its mission of enrolling individuals into 
private health insurance policies and its determination that most Cover Oregon 
applicants actually qualified for free Medicaid health care, Cover Oregon 
increased its efforts to assist the Oregon Health Authority in signing up 
qualifying citizens for Medicaid – but again, there were notable failures. 
According to an *Oregonian article* [ 
http://www.oregonlive.com/health/index.ssf/2014/03/cover_oregon_health_insurance_1.html
 ] nearly 4,000 undocumented residents were signed up for Medicaid. Although 
the number of Oregonians enrolled for Medicaid by both the Oregon Health 
Authority and Cover Oregon (338,726), far exceeded the *anticipated number [ 
http://www.oregonlive.com/health/index.ssf/2013/01/health_care_law_questions_and.html
 ] (*200,000 plus), the number of individual health policies enrolled by Cover 
Oregon (83,852) *was much less than the numbers* [ 
https://dl.dropboxusercontent.com/u/21885239/CoverOregonEnrollmentsHouseHlthCarePPT5.28.jpg
 ] originally targeted by Cover Oregon (which ranged from a low projection of 
94,405 to a high projection of 206,937). When the facts about the enrollment 
numbers are known, the Governor’s statement about Cover Oregon exceeding its 
target is untrue.    

*3. Kitzhaber*: _The failure of Cover Oregon is Oracle’s fault and the state 
should sue Oracle to recover the public’s investment. 
_*Facts*: The Governor’s impassioned accusation of Oracle is all hat and no 
cattle. It was the Governor’s appointees and their staff who signed a *“time 
and materials” contract* [ 
http://www.oregonlive.com/health/index.ssf/2014/03/oracles_contracts_for_cover_or.html
 ] with Oracle instead of a contract where payment was based on performance and 
outcomes. In other words, “time and materials” means the state pays for the 
time (hours) worked, regardless of what the contractor may or may not produce. 
The state agency staff were simply out of their league when they decided to run 
the Cover Oregon project themselves. An experienced “Systems Integrator” should 
have been hired instead. The Governor ignored repeated warnings from Maximus, 
the *Quality Assurance team* [ 
http://media.katu.com/documents/Del_3+1-3_QA_Status_and_Improvement_Report_Submision_3+with+Markups+.pdf
 ], and from me as Co-Chair of the legislature’s Joint Ways and Means 
Committee. According to KATU, *Oregon Health Authority managers even edited a 
Maximus report* [ 
http://www.katu.com/politics/Emails-OHA-managers-edited-report-critical-of-Cover-Oregon--261025881.html
 ] to delete a warning from Maximus that there was no way to  “conclude that 
the current governance structure is adequate or effective.”

For two years Oracle’s invoices were paid by the state without reference to 
actual outcomes obtained.  Now, more than six months after the failed launch 
date and more than $130 million [ 
http://www.oregonlive.com/health/index.ssf/2014/05/cover_oregon_kitzhaber_says_it.html
 ] in contract programming, Governor Kitzhaber is demanding the Attorney 
General sue Oracle.

Oregonians deserve an honest report from their Chief Executive. The truth is 
that it wasn’t Oracle’s fault – it was the fault of bureaucrats at Cover 
Oregon, the Oregon Health Authority and the Governor’s office who directed 
Oracle’s work, then refused to change course when warned. And now the Federal 
Government is knocking on the Governor’s door. The FBI has issued subpoenas for 
several top officials, including the Governor’s Chief of Staff – which has 
taken this failure to a potentially criminal investigation. 

There has been an avalanche of resignations at the top – including one that 
continues to draw a salary of more than $14,000 per month. There’s simply 
nobody left to blame but the Governor. To place this failure on a programming 
contractor who was working at the direction of a state agency is simply a 
cover-up. I’m disappointed that the Governor’s testimony didn’t offer 
Oregonians an honest account of what went wrong, or a real path to correct 
course. 

Sincerely,

Representative Dennis Richardson Signature

Dennis Richardson 
State Representative 

  
 

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