On Wed, April 25, 2007 5:28 pm, Daniel Brown wrote: > Same thing I'm going through, Rich, but I'm saving about $60/mo. > on the > Nextel side, actually. And the signal is better on the iDEN network > in > northeast Pennsylvania than the PCS network. I just hope I don't EVER > need > to call CustServ or Tech Support.... because they (Sprint) are by far > the > worst I've ever dealt with.
I wouldn't say they were the WORST... They all actually spoke English with a reasonable degree of comprehensibility, unlike SOME call centers where you end up speaking to somebody who clearly does not speak the same language as you need them to speak... I suppose that's only "fair" after all the years of US companies staffing their call centers with only English-speakers, but it's sure not pleasant as a customer. Relying on Sprint, however, to honor any kind of oral agreement, is a big fat *NOT* "I'm sorry, but we just don't have any reocrd of that conversation. You're now 2 weeks overdue, because that extension you claim we gave you doesn't exist." It was like a parody of the White House Watergate tapes -- Anything they didn't feel like honoring was just not there; Something that had been said that they LIKED, they had a perfect record of that though. If this cell phone ever dies, you can be dang sure I won't be signing up again with Nextel/Sprint, because it's only a matter of time before it becomes unbearable. Heck I might even get one that actually does SMS text messaging. [I happen to have one of the two (2) models of Blackberry that does not support SMS text messaging.] -- Some people have a "gift" link here. Know what I want? I want you to buy a CD from some indie artist. http://cdbaby.com/browse/from/lynch Yeah, I get a buck. So? -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
