Richard Lynch <mailto:[EMAIL PROTECTED]>
    on Thursday, August 10, 2006 1:14 PM said:

> Keep in mind that for many mere mortals, the process of dealing with
> your email confirmation goes like this:
> 
> 1. surf to site, put in email
> 2. check email, find nothing.
> 3. go back to site, use work/home/other email
> 4. success!
> 
> So of those 90 customers, at least some of them are activated, only
> under a different email, rather than diving into spam filters and all
> that.

True true. Good point.

In this case monitoring my logs will help to know that at least my
server has sent the email successfully.

> Virtually all the things you COULD do to attempt to monitor the email
> getting read or not will drastically INCREASE the odds that the email
> will get marked as spam and trashed before they CAN open it.

Another good point.

> Perhaps it would be better to allow for an optional phone number by
> the visitor to be put in, that you can call if they don't activate
> their account, to help them out.
> 
> 90 phone calls is a lot of calls, but it probably beats having fewer
> activations because your tracking attempts get your emails banned.
> 
> Just a thought.

All good ideas!



Thanks,
Chris.

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