IF (notice the CAPITAL IF) they have fixed their system stability problems
AND their customer service (or lack thereof) they would be a great service.
At one time I was web master for two domains hosted by them
(performanceamstyle.com and felineguide.com...performanceamstyle.com is
still hosted there by the choice of the domain owner).
The service would go away for a few minutes occasionally which wasn't too
bad until one day it went away for over 24 hours!!! No replies to email
requesting system status, I finally found a phone number to call them (it's
not on their site BTW), got an answering machine so I left a message
demanding a return phone call to my cell phone and NEVER got a return call.
After more than 24 hours the system came back up with no real explanation as
to what failed...I found out through a little investigating that some
changes I had made to felineguide.com just before the crash were gone and
replaced with old code. In other words they had a SERIOUS server crash and
had to restore from backups, but they didn't bother to tell me that.
About 2 weeks after the disaster the owner of performanceamstyle.com got an
email from the new director of customer relations (or something like that).
Basically that person said the customer service department was going through
a major restructuring and any response time over 24 hours was unacceptable.
Since that time I don't think phpwebhosting.com has gone down so maybe they
have solved their problems.
The owner of felineguide.com asked that I move their site to
below10host.com. I have never had a problem with below10host.com (I own
teamkaos.org and have it hosted there, felineguide.com is hosted there, and
I webmaster kaospetproducts.com there also). Their customer service is
excellent, they always respond quickly to requests and in the rare even of a
server failure they tell you what happened if you ask.
John Guynn
This email brought to you by RFCs 821 and 1225.
-----Original Message-----
From: Matt "TrollBoy" Wiseman [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, January 17, 2001 3:15 PM
To: PHP (E-mail)
Subject: [PHP] phpwebhosting.com
ANyone heard anything about these guys? They seem like a godsend, but
anyone had any experience with them?
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