To provide the best chance for someone to help, can you provide: * base Image version * vm version * systeminfo.exe (stripped of personally identifying data) * with dates added to hotfixes from ( https://www.tenforums.com/tutorials/5472-view-windows-update-history-windows-10-a.html ) * video info from (wmic path win32_VideoController get /all /format:htable >> c:\temp\graphics.html)
cheers -ben On Tue, 29 Jan 2019 at 00:28, Hilaire <hila...@drgeo.eu> wrote: > > Hi, > > Any idea? It seems related to an error calling Cairo library. > > Hilaire > > > > -------- Message transféré -------- > Sujet : startup error in windows 10 > Date : Sun, 27 Jan 2019 23:53:36 -0700 (MST) > De : d_koticha [via Dr. Geo Forum] <ml+s996172n4025532...@n3.nabble.com> > Pour : Hilaire Fernandes <hf...@free.fr> > > > I Installed Dr Geo and used it few times before November 2018. > after updating windows 10 in January 2019 the app doesn't display drawing area. it loads but shows a red screen with some code and a cross. screen shot is attached. > error.jpg