Thanks for the fog bugz tips.

Duplicating a bug is useful for several reasons I've found in the past:
A) if you want to submit the same bug for two streams (eg Pharo 3  & 4) to be 
dealt with  differently - copying them is handy.
B) if you have a similar bug with similar  steps bar 1, or a bug fix improves 
the situation but highlights another different problem... It's useful to 
duplicate a bug (with it conveniently linked) to save time. I'm not a huge Jira 
fan - but it makes that really easy & I'm suprised that fog bugz is so basic.

Of course it's not the end of the world - but you do wonder why all bug 
tracking software is so clunky. I'm equally suprised that linking bugs by using 
the parent/child fields is the only way - if bugs are peers, it seems natural 
to just link them that way without needing a parent.

Anyway - I'll use what we've got and get used to its eccentricities.

Tim

Sent from my iPhone

On 13 Jul 2014, at 19:14, "Ben Coman [via Smalltalk]" 
<ml-node+s1294792n4767653...@n4.nabble.com> wrote:

> Tim Mackinnon wrote:
> 
> > Can I check one more item - should I record the actual Image version where 
> > bugs occur? 
> > 
> > In fogbugz, there is a version field - but I'm not sure what your 
> > convention 
> > is for these things? (Is it written down somewhere for me to read how to 
> > report good bugs using FogBugz). 
> > 
> > As an aside - I'm quite surprised how poor Fogbugz is. I had read it was a 
> > good bug tracker - but in practice its quite minimal. I'm quite shocked you 
> > can't easily duplicate a bug-report (I wrote to them and they said you have 
> > to use some browser plugin as its not built in), I also can't see how to 
> > link bug-report (as in, similar to X). 
> > 
> > Not Pharo's fault of course. 
> > 
> > Tim 
> >  
> There are two ways to link bug reports. 
> 1. By writing 'Case #####' anywhere in the ticket. 
> 2. Adding case number ##### to the Parent and Subcase fields in the 
> side-bar.   The Pharo CI Monkey only picks up slices for a parent case 
> once all child cases are closed. 
> 
> Now I've never needed to duplicate a bug report.  I'd like to understand 
> what your use case is there? 
> 
> cheers -ben 
> 
> 
> 
> 
> 
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