Could you enable the connections logs and share the results when it is reproduced, please?
It generally shows the error code and message So, you can double-confirm if it is because of KeepAlive configuration or something else -- Moisés López Calderón Mobile: (+521) 477-752-22-30 Twitter: @moylop260 hangout: moylop...@vauxoo.com http://www.vauxoo.com - Odoo Gold Partner Twitter: @vauxoo